Property membership line advisor Work, Jobs in Wormington, Gls (with Salaries)

Property Membership Line Advisor
Warwick Nub News —Warwick
- £26,775 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Work from home
8d

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Property Membership Line Advisor
Warwick Nub News —Warwick
Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call). 3rd Stage - Face to face on site.
£26,775 a year
8d
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
Mental health support and access to staff led community groups. About You You will have experience in a customer service or support role and feel confident…

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Property Membership Line Advisor

Warwick Nub News
Warwick

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Job details

Permanent
£26,775 a year
8 days ago

Benefits

Work from home
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Communication skills

Full job description

Where

Warwick

What

Real Estate & Property

Type

Permanent

Salary

26775 Annual

Position: Membership Advisor (within property lettings)Salary: £26,775Contract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w

This is a great opportunity for someone who perhaps is a Lettings Agent who is no longer interested in the Sales aspect of an agent role or someone who has come from an admin support role within Lettings

Lettings Expert Membership Advisor duties include:

Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call)
Log accurate data and member discussions on the CRM system.
Promote/signpost FAQs factsheets and legislation & policy guidance to members.
Help review and complete existing legal documents and templates.
Escalate legal queries where applicable
Keep up to date with property policies & legislations and the general property industry

The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift.

Membership Advisor person specification:

Excellent customer service skills, with eloquent communication skills
Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts). Please note that your application will not be considered if you don't have this experience
Good researching skills and experience is a must

Other essential skills and experience needed -

Professional manner and clear communication skills
Customer service experience
Proficient Microsoft Office.
Ability to work under pressure/in a fast paced environment
Eager to self-develop to continue being the expert in your field

The team are friendly, lively and social, so this would suit someone who is looking for a close knit team to work alongside.

Our client offers:

Onsite car park

FREE courses after probation period (level 3 and 4 equivalent)
23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays)
Expensed Medical Care

Apply today and a Reed representative will guide you through the next steps of your application.

Interview process:

1st stage - Reed Interview
2nd stage - MS Teams call with client

3rd Stage - Face to face on site

Apply Now

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