It support Work, Jobs in Wormley, Sry (with Salaries)

Apprenticeship in IT Support
ramsac —Guildford
- £16,500 a year
- Hybrid work
- Customer service
- IT
Quick apply
3d
Senior IT Technician
Learning Partners —Guildford
- £31,482 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
8d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
IT System Administrator
South Cliff Dental Group —Crawley
- £28,000 - £33,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
9d
Desktop Support Engineer
Servers.com —Guildford
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Windows
- Scripting
- Annual leave
- Work from home
Quick apply
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
IT Support & Operations Manager
Gordon Murray Group —Shalford
- Azure
- Computer Science
- Windows
Quick apply
IT Support & Infrastructure Engineer
Stellar Entertainment Software Ltd —Guildford
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
Quick apply
4d
IT Network Support
Barfoots of Botley —Chichester
- ERP systems
- Continuous improvement
- Scripting
- Free parking
- Employee assistance programme
Quick apply
11d
1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
8d
IT Support Technician
Salutem Care & Education —Billingshurst
- £12.71 - £13.00 an hour
- Communication skills
- School
Senior IT Technician
Intouch Tech (UK) —Aldershot
- £38,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
9d
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
4d

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Apprenticeship in IT Support

ramsac
Guildford

Quick apply

Job details

Apprenticeship
£16,500 a year
3 days ago

Qualifications

Customer service
IT

Full job description

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made them feel silly for calling in the first place! The feeling you leave the client with after your call, will often form that clients whole opinion of our firm. To our clients, you are ramsac!

A chance to build your career

We are very proud of our apprentice programme and many of our current tech team originally joined us as apprentices. This is a great chance for you to get hands on practical experience, a handful of industry recognised certifications, a Level 3 Apprenticeship and most importantly, a career in technology.

Throughout your apprenticeship you will:

Work as part of our remote helpdesk team, assisting end users with the IT requests that you’ve been trained to deal with, and escalating issues you can’t resolve to your more experienced colleagues.
Deal with a wide variety of users and businesses, from small to large, corporate to charity, IT savvy to the technically challenged!
Manage your own case load, answer issues within a defined SLA, and keep clients informed about the resolution of their requests
Use our client information and case management system to make timely and accurate records of your work and to access confidential client data
Every six weeks or so, you’ll attend a London based training centre for a week in order to receive classroom-based learning that will lead to a series of Microsoft Accredited qualifications.
You’ll also meet with an assessor at the ramsac office, complete a portfolio of evidence and ultimately, earn a Level Three Apprenticeship in IT Support.

Inspire us!

We want to be known as the most ‘can do’ well polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What’s really important to us:

The ability to be self-motivated and highly organised.
A genuine interest in IT and a desire to build your career.
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user.
Experience of providing great customer service.

The ability to remain calm and to make clients feel that they are the most important person on the plan.

Applications close 26th June - we reserve the right to close early

Quick apply

Refine Your Search

it support jobs in wormley, sry

Apprenticeship in IT Support

Senior IT Technician

IT Support Assistant

Technical Support Desk Agent

IT Support Technician

IT System Administrator

Desktop Support Engineer

Customer Support Engineer

Service Desk Analyst

Customer Success and Support Analyst at everyLIFE Technologies

Production Support Analyst

IT Support & Operations Manager

IT Support & Infrastructure Engineer

IT Network Support

1st Line Support Engineer

IT Support Technician

Senior IT Technician

Trainee IT Support Engineer

Software Support Consultant (Finance)

3rd Line IT Support Engineer

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