About Us
Platinum Eco Services Ltd delivers specialist energy efficiency and refurbishment works, with a strong focus on Park Homes and funded retrofit projects under PAS 2030/2035.
Operating within the Warmer Homes Local Grant, we are a fast-growing business with a strong pipeline and ambitious plans to scale. Alongside retrofit, we deliver kitchens, bathrooms, windows, doors and full refurbishment packages.
As we continue to grow, we are looking for a Senior Retrofit Coordinator & Compliance Manager to strengthen our internal delivery, streamline compliance, and support business growth.
Role Overview
This is a hybrid strategic and operational role combining:
- Retrofit Coordination (PAS compliance)
- End-to-end funding compliance & submissions
- Project lifecycle oversight
- Technical oversight and office technical and compliance development
- Internal process improvement
- Support to business development and funding strategy
You will play a key role in ensuring jobs move efficiently from install through to submission and payment, while maintaining full compliance with PAS and funding requirements.
Key Responsibilities1. Retrofit Coordination & Technical Oversight
- Act as in-house Retrofit Coordinator across projects (PAS 2035), taking full responsibility for coordinating a minimum of 10 projects per month from design through to completion.
- Manage relationships with 3rd party co-ordinators and review designs, risk assessments and improvement plans from external co-ordinators
- Provide technical support to Project Managers and site teams
- Ensure all measures are compliant prior to installation and submission
- Attend sites to ensure quality and compliant delivery process and identify any areas for improvement
2. Compliance & Submissions Management
- Oversee the full lifecycle of WHLG projects from install through to submission, working closely with the Project Team
- Build, structure and continuously improve internal compliance and submissions processes
- Review and sign off submission packs to ensure accuracy, consistency and minimal rejections
- Act as the escalation point for complex or non-compliant cases
- Liaise with Managing Agents, funders and accreditation bodies to ensure alignment and resolve issues
- Keep up to date with industry changes and compliance updates
3. Process Improvement & Systems
- Identify inefficiencies in current workflows and implement improvements
- Support development and optimisation of internal systems (e.g. PASHub, CRM, compliance tracking)
- Reduce submission errors and improve turnaround times
- Help build scalable processes aligned with company growth
4. Project & Operations Support
- Work closely with Projects team to ensure smooth job progression
- Track project status from install through to funding approval
- Support coordination between operations, compliance and finance
- Assist with forecasting submissions and cashflow timelines
5. Team Leadership & Training
- Support and mentor internal teams on compliance and submission standards
- Assist with training new staff and improving team capability
- Set and monitor KPIs for compliance performance
6. Business Development & Funding Strategy
- Support identification of new funding opportunities and delivery routes
- Assist in onboarding new Managing Agents or partners
- Provide insight into how to maximise funding allocations and delivery
- Contribute to scaling operations across new workstreams
Skills & Experience
Essential
- Level 5 Retrofit Coordinator qualification (Ability to do design is essential)
- Minimum 2 year Retrofit Coordinator experience
- Strong experience in ECO4 / GBIS / WHLG submissions and compliance
- Proven experience managing end-to-end funding lifecycle
- Strong knowledge of PAS 2030/2035 requirements
- Experience liaising with funders, managing agents and installers
- Highly organised with strong attention to detail
Desirable
- Retrofit Assessor qualification
- Experience managing or mentoring teams
- Experience with systems such as PASHub, ECOSURV, Corelogic, ECMK
- Background in process improvement or operations
Personal Attributes
- Commercially aware and solutions-focused
- Proactive and able to improve systems, not just follow them
- Strong communicator across all levels
- Able to work in a fast-paced, high-growth environment
- Team player with leadership capability
Staff Retention & Engagement Plan:
1. Compensation & Recognition
Annual Pay Review
- Scheduled each year in Q2
- Based on individual performance, company performance, inflation, and market rates
Tiered Bonus Structure
- Our bonus system is based on company-wide performance and overall profitability:
- Tiered targets: The more we achieve together, the higher the bonus potential
- % of salary bonus: Rewards are calculated fairly based on your salary
- Bonus Hat: A fun end-of-month prize draw for all staff if we hit our first target, with rewards like vouchers, days off, and more
2. Growth & Development
Annual Appraisals
- Formal review to assess progress, set goals, and identify support needs
- Focus on career development and training aspirations
Quarterly Check-ins
- Less formal, open conversation to maintain alignment and morale
Training & Upskilling
- Budget set aside for individual/team development
- We encourage external courses, CPD, and shadowing (objectives will be set to compliment this)
3. Wellbeing Initiatives
2 Staff events a year
- One summer activity, Spa day, Go Karting, Paintballing etc
- Christmas Do!
Flexible Working Options
- Choice of 8am or 9am start times, flexible each week
- WFH Options
4 Wellbeing HALF DAYS (in addition to annual leave) - After 2 years continuous service
- These half days are designed to support your work-life balance and personal wellbeing, without dipping into your holiday allowance. They’re intended for things like:
- Christmas shopping or time for personal errands
- Life admin or appointments
- Taking a breather when you’re feeling overwhelmed or need a reset
- They’re not to be used to extend holidays or as part of planned annual leave, they’re for short, meaningful breaks to help you recharge when you need it most.
4. Communication, Inclusion and Culture
Daily Team Meetings
- Transparent updates on performance, goals, and changes
Quarterly “You Said, We Did” Feedback Loop
- We want to ensure our staff’s voices are heard and valued
Inclusion & Belonging
- Celebrating birthdays, team lunches at pubs, office picnics
- Sharing Values and Principles
Recognition & Appreciation
- We love celebrating the wins — big or small.
- Platinum Peeps shout-outs in the group chat to recognise great work
- Team recognition in meetings and personal thank-yous
- Free Lunch Fridays to show our appreciation
- Surprise breakfast treats as a little thank-you for going the extra mile
Please note: All benefits and incentives outlined in this plan are offered at the discretion of the business and may be amended, paused, or withdrawn at any time. Eligibility begins after a successful 6-month probation period and is subject to ongoing performance and company circumstances.
Apply Now!
If you’re excited to grow in a fast-paced, hands-on environment and want to be part of a team that values people, performance and progression, we’d love to hear from you.
Job Types: Full-time, Contract
Pay: £45,000.00-£60,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
