We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.
We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.
We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.
We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.
We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.
We are looking for a Warehouse Labour Planning Analyst to play a pivotal role in driving efficient labour planning and operational performance. Using data from our labour management tool and WMS, you will forecast, schedule and optimise workforce resources to ensure service levels are achieved while maintaining strong cost control. You will support the operation through fluctuating volumes and seasonal peaks by aligning labour availability with real-time demand.
This is a key analytical position within the warehouse, supporting both strategic planning and day-to-day operational decision-making.
This is an exciting opportunity to influence operational performance through data-led decision-making and play a vital role in improving efficiency, cost control and service delivery within a growing warehouse operation.
If you are analytical, commercially aware and thrive in a fast-paced environment, apply today and make a real impact.
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Analyse historical and live data to forecast labour requirements
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Create daily, weekly and monthly labour plans
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Recommend shift patterns and resource levels to meet SLAs
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Work closely with warehouse management to adjust plans in real time
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Monitor productivity and efficiency through WMS and labour systems
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Support task prioritisation to maximise throughput
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Track labour spend against budget and highlight risks
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Plan and manage agency flex hours during peak activity
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Ensure compliance with working time and health & safety regulations
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Produce performance reports on labour utilisation and productivity
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Identify trends and recommend process improvements
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Support continuous improvement in labour planning processes
Additional Information
Predominantly Monday to Friday, 37.5 hours per week, with flexibility required to support business needs and operational requirements.
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Annual leave enhanced with long service.
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Company Pension
- Long service rewards: both financial and leave-based.
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Health cash plan.
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Life assurance scheme.
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Critical Illness cover
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Access to our prestige benefits and rewards portal.
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Career development opportunities.
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Access to a well-established Employee Assistance Programme provider.
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And other excellent benefits you'd expect from a market leader.
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Proven experience in labour planning and workforce optimisation
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Strong data analysis and reporting skills
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Experience within a fast-paced logistics or distribution environment
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Knowledge of warehouse KPIs and operational workflows
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Understanding of UK labour legislation and safety standards
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Proficient in Excel and workforce planning tools (Kronos, Reflexis or similar)
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Experience managing agency labour
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Ability to work under pressure and adapt to changing priorities
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Excellent problem-solving and communication skills
