Full software Work, Jobs in Yatton, Hef (with Salaries)

Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Digital Solutions Engineer
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Schematics
- Microsoft Office
- Travel
- Work from home
- Employee assistance programme
Quick apply
4d
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
- Full-time
- Azure
- Customer service
- English
- Sick pay
Quick apply
1d
Digital Installation Engineer
Commercial —Cheltenham
- £28,463 - £32,032 a year
- Weekend availability
- Assembly
- Driving
- Travel
- Employee assistance programme
Quick apply
Trainee Occupational Health Technician
Fusion Occupational Health Limited —Worcester
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
3d
Contract Administrator
Hewer Facilities Management LTD —Gloucester
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
8d
Technical Architect
Architen Landrell Manufacturing Ltd —Chepstow
- £33,000 - £35,000 a year
- Full-time
- CAD
- In-person
- Sick pay
Quick apply
4d
Insurance Advisor
Howden Group Holdings —Hereford
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Support Worker
Five Oaks Care Ltd —Abergavenny
- £13.50 an hour
- Full-time
- IT
- In-person
- Care plans
- Free parking
- Referral programme
Quick apply
Delivery Manager (Agile Software Engineering)
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Software development
- Free parking
- Store discount
Quick apply
9d
MRP System Manager
Transcal Engineering Limited —Pershore
- £40,000 - £50,000 a year
- Full-time
- Management
- ERP systems
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
11d
Structural Engineer
Architen Landrell Manufacturing Ltd —Chepstow
- £33,000 - £35,000 a year
- Full-time
- CAD
- In-person
- Sick pay
Quick apply
4d
Field Service Engineer
Medpoint Collections Ltd —Gloucester
- £30,000 - £32,000 a year
- Full-time
- Driving
- Travel
- In-person
Quick apply
CCTV Team Leader
Enviromontel Ltd —Worcester
- Up to £40,000 a year
- Full-time
- Driving
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
11d
Purchasing Assistant
HSL Compliance Limited —Ross-on-Wye
- Microsoft Excel
- Communication skills
- Time management
- Annual leave
- Sick pay
Quick apply
2d
Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
Mobile Repair Technician
Likewize —Gloucester
- Full-time
- Customer service
- Communication skills
Quick apply

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Digital & AI Support Apprentice

QA Apprenticeships -
Hereford

Apply Now

Job details

Full-time
£17,000 a year

Qualifications

Driving Licence
Customer service
GCSE
Windows
Driving
IT support
Computer networking
Mac OS
IT
Communication skills
Active Directory

Full job description

Employer description:

JFC IT Solutions provide comprehensive IT support services to a wide range of business clients. We focus on delivering reliable, friendly, and proactive technical support, helping our customers keep their systems running smoothly.

Overview:

We are looking for an enthusiastic and motivated First-Line IT Support Technician Apprentice to join our team as part of the Digital & AI Support Level 3 apprenticeship. This is a fantastic opportunity for someone looking to start their career in IT and digital support while developing modern, in-demand skills.

In this role, you will act as the first point of contact for customers requiring IT and digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot.

You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information securely, and help users improve productivity through modern workplace technologies. Alongside technical skills, you’ll develop strong communication, documentation, and customer service skills, ensuring users receive a positive and professional support experience.

This apprenticeship is ideal for someone who is eager to learn, enjoys helping people, and wants to build a long-term career in digital support, IT services, and AI-enabled workplaces.

Responsibilities:

First-Line Support: Act as the initial point of contact for clients reporting technical issues via phone, email, or ticketing systems.
Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to:
- Hardware (PCs, laptops, printers)
- Operating systems (Windows, macOS)
- Software applications (including Microsoft 365 / Office)
User Management: Assist with basic user administration tasks, such as:
- Setting up new user accounts
- Password resets
- Managing security group access within Active Directory and Microsoft 365
Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles.
Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients.
Customer Service: Provide a professional, friendly, and patient approach at all times, ensuring a high level of customer satisfaction.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.

GCSE Maths and English (or equivalents) at grades 3+ (D or above).

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Desirable skills:

It would be beneficial if candidates have some experience or knowledge of:

Hardware
Networking
Software & security
ICT administration

The successful candidate will:

Have a genuine interest in IT and technology
Be enthusiastic and eager to learn
Communicate clearly and confidently with customers
Be well organised with good attention to detail
Show motivation, a positive attitude, and a willingness to develop technical skills
Full UK driving licence

Working hours: 40 hours per week, Monday to Friday.

Benefits:

Practical, hands-on experience in a real IT support environment

Ongoing training and development
Supportive team environment with opportunities for progression

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

full software jobs in yatton, hef

Digital & AI Support Apprentice

Digital Solutions Engineer

IT Support Technician – First Line Support

Digital Installation Engineer

Trainee Occupational Health Technician

Contract Administrator

Project Delivery Lead - NatSec

Technical Architect

Insurance Advisor

Support Worker

Delivery Manager (Agile Software Engineering)

MRP System Manager

IT Support Engineer

Structural Engineer

Field Service Engineer

CCTV Team Leader

Purchasing Assistant

Patient Experience Coordinator

Customer Service Advisor

Mobile Repair Technician

I want to receive the latest job alerts for full software in yatton, hef

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