Front office manager Work, Jobs in Yaxley, Cam (with Salaries)

Front Office Manager
Locke —Cambridge
- Weekend availability
- Hospitality
- Hotel
- Guest services
- Employee discount
- Flexible schedule
Quick apply
2d
Receptionist
The Barnsdale —Oakham
- Full-time
- Hospitality
- Hotel
- Communication skills
- Referral programme
Quick apply
2d
Administrator
Balfour Beatty —Wellingborough
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
Assistant Manager
Five Guys UK —Rushden
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
9d

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Front Office Manager

Locke -
Cambridge

Quick apply

Job details

Full-time
2 days ago

Benefits

Employee discount
Flexible schedule

Qualifications

Hospitality
Guest services
Communication skills

Full job description

Front Office Manager

Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel

Full time

Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience.

Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place.

The Role

We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge.

This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands.

As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction.

What You’ll Do

Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences
Shape a warm, inclusive service culture that reflects Edyn’s values
Recruit, train, coach, and develop a high‑performing front office team
Ensure brand standards and operational procedures are embedded and consistently delivered
Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams
Proactively manage guest feedback, reviews, and service recovery
Handle escalated guest concerns professionally and effectively
Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures
Manage scheduling, payroll costs, and departmental performance
Act as a visible leader during peak periods and key guest touchpoints

What We’re Looking For

Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment
A natural leader who motivates teams through trust, clarity, and empathy
Passion for guest experience and authentic hospitality
Strong operational knowledge, including PMS systems – Opera Cloud and Mews
Confident decision‑maker with excellent communication skills
Flexibility to work a rotating schedule including weekends and holidays

Why Join Edyn

Be part of a fast‑growing, forward‑thinking hospitality group
Work in a design‑led, people‑first culture
Opportunities for career progression across Edyn’s European portfolio
Learning and development support
Competitive salary and benefits package
Employee benefits and hotel discounts for Locke and Hyatt brands

Quick apply

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