Director, customer solutions currency and secure documents Work, Jobs in York (with Salaries)

Director, Customer Solutions - Currency and Secure Documents
Authentix, Inc. —York
- £90,000 - £115,000 a year
- Hybrid work
- Sales
- Engineering
- Product management
Quick apply
4d
Head of Customer Experience
Yorkshire Dental Suite —Leeds
- £50,000 - £65,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
5d
Head of Year
Brayton Academy —Brayton
- £33,143 - £36,363 a year
- Full-time
- Communication skills
- School
- Teaching
- Free parking
- Sick pay
Quick apply
Head of Marketing
Smile White UK —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
6d
Head of Marketing
Yorkshire Dental Suite —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
6d
Executive Director Economy
West Yorkshire Combined Authority —Leeds
- Full-time
14d
Mass Transit Director
Arcadis —York
12d
Executive Director Transport
West Yorkshire Combined Authority —Leeds
- Full-time
Head of Recruitment & Onboarding (Maternity Cover)
SBFM —Leeds
- £40,000 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Trustee / Director
Northern College of Acupuncture —York
Quick apply
Head of Commissioning Operations
Orchard Healthcare Group —Harrogate
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Business Unit Director
SBFM —Leeds
- Continuous improvement
- Leadership
- Free parking
Head of Performance Marketing
Smile White & Yorkshire Dental Suite —Leeds
- £70,000 - £90,000 a year
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Negotiation
- Free parking
Evaluation Specialist: Associate / Associate Director
Steer —Leeds
- Full-time
- Hybrid work
- Management
- No degree
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
12d
Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing
Calderdale Council —Leeds
- £64,430 - £74,090 a year
- Full-time
- Annual leave
Head of Fundraising
St George's Crypt —Leeds
- £45,759.48 a year
- Full-time
- Analysis skills
- Driving
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Head of Trade Aftermarket (UK)
Ring Automotive Ltd. —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Global Director of Innovation & Artificial Intelligence
Croda International Plc —Goole
- Mentoring
- Leadership

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Director, Customer Solutions - Currency and Secure Documents

Authentix, Inc. -
York

Quick apply

Job details

£90,000 - £115,000 a year
4 days ago

Qualifications

Authentication
Sales
Engineering
Product management
Usability
Marketing

Full job description

Title: Director, Customer Solutions – Currency and Secure Documents

Work Location: United Kingdom

Division & Department: Research & Development

Position Reports to: SVP, Product & Commercial

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

Dedicate ourselves to our customers’ success
Compete and win with integrity
Create innovative solutions with science and technology
Team and collaborate with accountability

JOB SUMMARY

The Customer Solutions Director owns the strategy, development, and commercial success of products and solutions across the Currency and Secure Documents sectors. This hybrid role combines end-to-end product lifecycle management with commercial accountability, ensuring that Authentix’s solutions not only meet customer and market needs but also deliver strong business value. The role requires close collaboration with customers, internal product/R&D/operations teams, and commercial functions to define, position, and deliver differentiated solutions.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

Product Management

Own the end-to-end lifecycle of assigned products and solutions, from concept through launch, adoption, and continuous improvement.Define and communicate the product roadmap, balancing customer input, market trends, and business priorities.
Gather, analyze, and translate customer and market requirements into clear product specifications.
Prioritize product features and enhancements, maintaining a backlog aligned with strategic objectives.
Act as the internal voice of the customer to drive usability, quality, and customer experience.
Monitor product performance, adoption, and ROI, defining KPIs and making recommendations for enhancements or retirements.

Commercial Management

Own the commercial strategy for assigned products, including pricing, margin optimization, and revenue growth.
Support pre-sales and bid activity, providing technical input for proposals, tenders, and solution positioning.
Work with sales and business development to identify and capture upsell, cross-sell, and bundling opportunities.
Develop business cases for new product investment or enhancement, ensuring alignment with financial and strategic objectives.
Act as a key relationship manager for priority accounts, ensuring customer satisfaction and identifying growth opportunities.
Support executive decision-making with market intelligence, competitor analysis, and commercial insights.

Key Interfaces:

External: Central banks, issuing authorities, secure document printers, key customer accounts.
Internal: Product Management, R&D, Technical Operations, Manufacturing, Commercial (Sales & BD), Marketing, Finance, Executive Leadership.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

Minimum 10 years in a customer facing, product and/or technical role within the currency, secure document, or high-security printing sectors.
Proven experience delivering or supporting complex technical solutions in highly regulated environments.
Strong knowledge of banknote or secure document products, including design, production, and authentication methods.
Experience supporting sales processes, tenders, and solution development.
Demonstrated ability to manage cross-functional projects and influence without direct authority.
Excellent communication, relationship-building, and problem-solving skills.

Preferred:

Background in product management, technical sales, or solution engineering.
Familiarity with authentication technologies, overt/covert security features, or detection systems.
Degree in engineering, science, design, or a related technical field is an advantage.

Quick apply

Refine Your Search

director, customer solutions currency and secure documents jobs in york

Director, Customer Solutions - Currency and Secure Documents

Head of Customer Experience

Head of Year

Head of Marketing

Head of Marketing

Executive Director Economy

Mass Transit Director

Executive Director Transport

Head of Recruitment & Onboarding (Maternity Cover)

Trustee / Director

Head of Commissioning Operations

Business Unit Director

Head of Performance Marketing

Head of Procurement and Fleet

Evaluation Specialist: Associate / Associate Director

Director of Campus Operations

Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing

Head of Fundraising

Head of Trade Aftermarket (UK)

Global Director of Innovation & Artificial Intelligence

I want to receive the latest job alerts for director, customer solutions currency and secure documents in york

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