It support Work, Jobs in York Yo41 (with Salaries)

Research IT Digital Tools Support Specialist
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- University
- Annual leave
10d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Senior IT Technician
ST LEONARDS HOSPICE —York
- £48,087 - £55,026 a year
- Full-time
- Hospice
- Annual leave
- Employee discount
Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
IT Support Assistant
ID Logistics & Transport Ltd —Leeds
- £27,000 - £32,000 a year
- Full-time
- Azure
- Warehouse experience
- IT
Quick apply
10d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
13d
Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
3d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
Customer Support Technician
BigChange —Leeds
- Customer service
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Support Advisor (Fixed Term)
Podium —Howden
- 8 hour shift
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Graduate Level 3 Support Analyst
Anaplan —York
- Engineering
- Data analysis skills
- English
Quick apply
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply
Service Delivery Manager Associate
Ericsson —York
- Computer Science
- Engineering
- English
3d
Ecommerce Technical Support Lead
Bettys & Taylors Group —Harrogate
- £33,500 a year
- Full-time
- Bakery
- IT
- Employee discount
Digital Skills Coach (Students)
York College —Bishopthorpe
- £27,091 - £27,759 a year
- Annual leave
- Gym membership
3d
Implementation Associate
BigChange —Leeds
- Google Suite
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Annual leave
- Employee discount
Service Process and Problem Analyst
The British Library —Boston Spa
- £32,619 a year
- Full-time
- Presentation skills
3d
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Tier 2 Technical Support Engineer
Delta Academies Trust —Knottingley
- £39,892 - £44,075 a year
- Full-time
- Travel
1d

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Research IT Digital Tools Support Specialist

University of York -
University of York

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Job details

Full-time
£32,080 - £36,636 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Law
Customer service
Qualtrics
Application support

Full job description

Looking for a job with a purpose? Make a difference and join our vibrant Research and Faculty IT team.

The University of York has set out its vision to become a University for Public Good in its 2023 strategy. IT Services actively supports that commitment. We're looking for individuals who want to be part of making a difference, using industry-leading technology to support our vision and deliver exceptional services. Working at a learning organisation, we offer a collaborative, flexible environment where growth is supported, teams care for each other, and inquiring minds can thrive.

This new position within the University of York's Research IT team offers an exciting opportunity to explore the digital tools that underpin and advance University research. Working with academic and IT colleagues, you will ensure that applications—ranging from Qualtrics and NVivo, transcription software (Otterai) to AI/LLM platforms like Gemini and Claude—effectively meet institutional requirements. Your work will lead to the creation of a comprehensive Service Catalogue, providing a detailed guide to secure and cost-efficient digital solutions designed to empower the research community. You will be expected to promote and champion these offerings and look for alternative solutions where appropriate.

Research and Faculty IT at the University of York

This post sits in IT Services within the Research IT team, this means you will have the opportunity to be involved in research across the university, as well as contribute to central IT research policy. The team ethos is to provide sustainable, accessible research IT. We are passionate about reducing barriers to access compute and tooling for research. We are also passionate about sustainability having recently moved our High Performance Compute Facility to EcoDC in Sweden, significantly reducing our carbon footprint. A part of this role will involve being mindful of the environmental impact of storage at the University. If you are passionate about the environment, accessible compute and research IT this could be the job for you.

We are looking for people who have:

Enthusiasm to support research within a University environment
Experience of supporting applications within a University environment.
Good customer service skills
Open communicator
A passion for new technologies and how they can enhance research and teaching at the university.

Please see the attached job description for the full list of essential and desirable criteria.

Salary and benefits

£32,080 - £36,636 per year
Hybrid working (between home & office) with a minimum one day on site
30 days annual leave (38 including bank holidays)
Excellent pension (with a significant defined benefit element and a very generous employer contribution)

See our employee benefits page for the full package of optional benefits and special offers.

Interview date: To be confirmed

Find out more

If you would like to learn more about the role, please contact Emma Barnes at [email protected]

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview. Read more about the University of York’s commitments under the Disability Confident scheme.

Apply Now

Refine Your Search

it support jobs in york yo41

Research IT Digital Tools Support Specialist

1st/2nd Line IT Support - £27,000-£34,000

Senior IT Technician

Technical Specialist Remote Support

IT Support Assistant

IT Helpdesk Engineer - Experienced

Service Desk Analyst - 1st Line

Administrator

Customer Support Technician

Customer Support Advisor (Fixed Term)

Graduate Level 3 Support Analyst

Level 3 Support Analyst - AI Specialist

Service Delivery Manager Associate

Ecommerce Technical Support Lead

Digital Skills Coach (Students)

Implementation Associate

Business Technical Services Analyst II

Service Process and Problem Analyst

Maximo Operations Technician - UK & EMEA

Tier 2 Technical Support Engineer

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