Application support engineer Work, Jobs (with Salaries)

Application Support Engineer, UK, OEX
Crypto.com —Remote
- Weekend availability
- Remote
- DevOps
- English
- Java
Quick apply
Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
Application Support Engineer — Blockchain Security & AI Automation
Crypto.com —Remote
- Full-time
- Remote
- Computer Science
- Engineering
- AI
- Annual leave
Quick apply
Application Support Engineer
Verco Advisory Services —Chorley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Software development
- Free parking
- Work from home
Quick apply
6d
Application Support Engineer (Secure Applications)
BT —Manchester
- Hybrid work
- Software troubleshooting
- AWS
- Project management
Technical Support Engineer
Zenzero Solutions —Remote
- Weekend availability
- Remote
- IT
- Linux
- Communication skills
Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
- Work from home
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Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply
Site Reliability Engineer (Application Support)
NBCUniversal —London
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
13d
Technical Support Engineer (Entry Level / Graduate)
iManage —Belfast
- Full-time
- Computer Science
- Windows
- SQL
- Annual leave
- Flexible schedule
Quick apply
Software Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
- Free parking
- Employee assistance programme
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Senior Cloud Support Engineer
AlphaSense —Remote
- Remote
- Computer Science
- Java
- AWS
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Application Support - Service Engineer
Barclays —Knutsford
- Maintenance
- SQL
- AWS
Software Engineer
Leidos —Ham
- £36,900 - £46,100 a year
- Full-time
- Remote
- Java
- Analysis skills
- C++
- Annual leave
- Work from home
Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply
14d
Systems Integration Engineer
TCS-i —Remote
- £40,000 - £50,000 a year
- Full-time
- Remote
- CAD
- Master's degree
- SQL
- Annual leave
- Work from home
Quick apply

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Application Support Engineer, UK, OEX

Crypto.com -
Remote

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
DevOps
UNIX
English
Java
Bash (Unix shell)
Scripting
APIs
Linux
Application support
Communication skills
Banking
Python
Debugging
Control-M

Full job description

Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, Market data and non-trading activities). We are adding strong technology focused team members for various position in the Exchange Production Support team.

Responsibilities

Primary responsibility includes but not limited to,
User Management: Provide technical support to Sales, Business Users, Institutional and Retail customer base with focus on application support, API support and network connectivity.
Incident Management: Identification and resolution of production incidents. The roles requires end-to-end ownership of Production issues, collaborating with various technical and business support teams, escalation and resolution of incident in timely manner.
Process Management: Take ownership of all release activities, participate in audit reviews and execute BCP exercise. Ensure Process Management continue to meet ITIL best practice standards, SLA and Client expectations.
Operations Management: Monitor and automate application and infrastructure alerts to ensure timely actions are taken to maintain system stability and uptime for all the applications. Maintain knowledge repository and standard operating procedure documentation.
Continuous Improvement: Identify area of improvements, implement process optimization, automation of manual task and improve the service level the team provides to the end users.

Required Skills

2+ years of production support experience preferably within the Banking or Financial Service industry.
Technical Skills: Experience with UNIX commands in debugging , SQLs and Bash/Python scripting. Previous experience on supporting FIX protocol and APIs is must.
Strong technical understanding of Linux/Java based systems with exposure to Cloud Technology and DevOps utilities.
Good knowledge of monitoring, visualization and scheduling tools like Grafana, Prometheus, Control-M, ITRS Geneos, Dynatrace or similar utilities.
Service oriented with strong Incident handling & troubleshooting skills. ITIL certification preferred.
Excellent written and verbal communication skills (English). Ability to communicate with different Stakeholders and interfacing teams in clear and concise manner.
Required experience in supporting Trading System (OMS/EMS) with exposure to Equities, Derivatives, FX or Cryptocurrency Trading domain.
Must be able to work under high pressure, handle multiple priorities, result driven with attention to details and deliver to demanding deadlines.
Self-starter and able to quickly pickup new concepts, business areas and technologies.
Open to shift work and weekend support.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

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Application Support Engineer, UK, OEX