Enterprise account director (strategic accounts) – uk Work, Jobs (with Salaries)

Strategic Account Director
Decagon —London
- £235,000 - £255,000 a year
- Full-time
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- Bachelor's degree
- No degree
- Life insurance
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ZILO —London
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UK Director – Public Sector & Strategic Accounts
Harris Computer Systems —Remote
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- Up to 50% travel
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Promon —London
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Afiniti —Remote
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TechnologyAdvice —London
- £70,000 - £90,000 a year
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Strategic Account Director
Lightspeed Systems —Remote
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Director of Global Partners - UK, Germany, USA
Storyblok —London
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Deloitte —London
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Associate Director, LSHC, Private Sector, Future Organisation – Human Capital, Technology & Transformation
Deloitte —London
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Account Director – Commercial & Enterprise
Bazaarvoice —London
- £81,318 - £180,000 a year
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Senior Director AI, Data and Analytics
McKesson —London
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Senior Director of Risk Assurance (Monitoring Framework & Reporting)
Airwallex —London
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Director - Organisational Workforce Transformation (Energy, Resources & Industrials sector)
Deloitte —Bristol
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Director of Enterprise-Wide Risk
Castle Trust Bank —Basingstoke
- Full-time
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Enterprise AI transformation lead (UK)
WRITER —London
- Full-time
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Strategic Account Director

Decagon -
London

Apply Now

Job details

Full-time
£235,000 - £255,000 a year

Benefits

Company pension
Life insurance

Qualifications

Sales
Bachelor's degree
Enterprise sales
Customer support
AI
Communication skills
Negotiation

Full job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

We’re looking for a Director, Strategic Accounts that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.

In this role, you will

Develop a strategy to break into and close key strategic logos for Decagon
Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
Forecast and accurately report on pipeline and revenue
Develop and execute account plans to execute strategic deals
Provide feedback and insights to product and leadership teams to influence the company's roadmap
Maintain expert-level knowledge of the company's products, services, and industry trends
Expect moderate travel

Your background looks something like this

7+ years of experience in strategic or enterprise sales
Proven track record of growing revenue and expanding business with large, complex accounts
Excellent communication, presentation, and negotiation skills
Strong business acumen and ability to speak the language of the C-suite
Consultative selling approach with a focus on value-based solutions
Ability to manage multiple stakeholders and cross-functional initiatives
Bachelor's degree or equivalent work experience

Even better if you have

Bonus points if you have previous experience selling AI or customer support/experience software

Benefits

We proudly offer the following benefits for our full-time employees:

Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Daily lunches and snacks in the office to keep you at your best

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Compensation Range: £235K - £255K

Apply Now

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