First team scout Work, Jobs (with Salaries)

Customer Experience Coordinator
The Scout Association —Remote
- £26,199 a year
- Full-time
- Remote
- Customer service
- Travel
- Organisational skills
- Flexible schedule
Quick apply
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Holiday Camp Manager - Crawley
Junior Adventures Group UK —Crawley
- £15 an hour
- No weekends
- Leadership
- School
- Paid training
- Employee discount
Quick apply
Club Manager - Alderton
Junior Adventures Group —London
- Up to £13.80 an hour
- Full-time
- Leadership
- School
- Paid training
- Employee discount
Quick apply
Customer & Technical Support Representative
SevenRooms, a DoorDash company - United Kingdom —London
- Weekend availability
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1d
Sales Development Representative
vCluster Labs —London
- £95,000 - £115,000 a year
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- Hybrid work
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Procurement Specialist
Technogym —Bracknell
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Sales Development Representative
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Apprentice Multi-Activity Instructor
Channel Training Ltd —Brockenhurst
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- English
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1d
Learning Content Specialist (12 Month FTC)
Utility Warehouse —London
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Contract Support
Lancer Scott —Bristol
- £26,500 - £28,000 a year
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Breakfast & After School Club Manager - Woodley RG5
Junior Adventures Group UK —Woodley
- £13.00 - £13.80 a month
- Full-time
- Working with children
- Leadership
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
Venture Scout
CVX Ventures —London
- Remote
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Chief Revenue Officer
Neudata —London
- Full-time
- Hybrid work
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- Annual leave
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Creator Acquisition Manager, ShopYourLikes
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- Full-time
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Holiday Camp Manager - Tonbridge
Junior Adventures Group UK —Tonbridge
- £14 an hour
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JD Star Graduate E-Commerce Business Development Account Manager
JD.COM INTERNATIONAL UK LTD —London
- English
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4d
Breakfast & After School Club Manager - Northwood HA6
Junior Adventures Group UK —Northwood
- £13.50 - £14.50 an hour
- Full-time
- Childcare
- Leadership
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
Club Manager - Montpelier Primary School
Junior Adventures Group UK —London Borough of Ealing
- Up to £15 an hour
- No weekends
- Leadership
- School
- Paid training
- Employee discount
Quick apply
Influencer Marketing Manager - TikTok Shop
Free Soul —London
- Hybrid work
- Marketing

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Customer Experience Coordinator

The Scout Association -
Remote

Quick apply

Job details

Full-time
£26,199 a year
3 days ago

Benefits

Company pension
Flexible schedule

Qualifications

Customer service
Zendesk
Organisational skills
SharePoint

Full job description

Title: Customer Experience Coordinator
Location: Homebased with regular centre travel
Contract Type: Fixed Term until March 2027
Working Hours: 35 hours per week
Salary: £26,199 per annum (Pro-rata) – Band C, Level 3

About the Role

Are you passionate about delivering outstanding customer service and making a real difference? We're looking for a Customer Experience Coordinator to join our friendly and collaborative team, supporting groups to access unforgettable outdoor learning and adventure through our funded programmes.

Our team is supportive, passionate and committed to helping young people benefit from life-changing experiences. We work closely with customers, partner organisations and colleagues across our centres, ensuring every group receives the guidance and support they need from their first enquiry through to the delivery of their visit.

This is an exciting time to join us as we continue to expand the reach and impact of our funded programmes. You'll play a key role in helping more schools, youth groups and community organisations access Scout Adventures experiences, making the booking journey as smooth, welcoming and efficient as possible.

Key Responsibilities as our Customer Experience Coordinator

Provide a helpful, supportive and friendly service across a variety of contact channels including email, and phones to communicate with applicant groups and customers.
Be an expert in our funded residential project to ensure customers are recommended the correct packages/bookings to their requirements.
Work within our service level agreements, objectives and policies.
Process funded bookings and contact through systems such as SharePoint, Cinolla, Zendesk, Eventsair and Trust Pilot, or other similar platforms.

About You

We’re looking for someone with:

Experience in cordination, support or customer service roles.
Experience f residential activity centres, or similar programmes.
Experience managing high-vlume correspondence and juggling multiple tasks
Strng organisational skills with excellent attention to detail.
Cnfident communicator who can provide friendly, clear and timely responses.
Ability t work logically and manage competing deadlines.
Apprachable, supportive and people focused.
Enthusiastic abut youth development and the benefits of outdoor adventure.

Benefits:

We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
Flexible working hours
Work in a way that suits you, your role and your department
Double matching pension up to 10% of gross salary

For a full list of our benefits, click here.

Closing date for applications: 23:59 on Tuesday 7th July 2026

Interviews will be held W/C 13th July 2026

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Quick apply

Refine Your Search

first team scout jobs

Customer Experience Coordinator

Airport Firefighter

Holiday Camp Manager - Crawley

Club Manager - Alderton

Customer & Technical Support Representative

Sales Development Representative

Procurement Specialist

Sales Development Representative

Apprentice Multi-Activity Instructor

Learning Content Specialist (12 Month FTC)

Contract Support

Breakfast & After School Club Manager - Woodley RG5

Venture Scout

Chief Revenue Officer

Creator Acquisition Manager, ShopYourLikes

Holiday Camp Manager - Tonbridge

JD Star Graduate E-Commerce Business Development Account Manager

Breakfast & After School Club Manager - Northwood HA6

Club Manager - Montpelier Primary School

Influencer Marketing Manager - TikTok Shop

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