Business officer Work, Jobs in Abbots Ripton, Cam (with Salaries)

Head of Customer Account
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
4d
Prisoner Custody Officer
Serco Plc —Huntingdon
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Operations Administrator (Recruitment)
Pathfinder Legal Services Ltd —Alconbury
- £26,630.76 - £35,320.20 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Quick apply
10d
Policy Officer, Office of the Police and Crime Commissioner for Cambridgeshire and Peterborough
Cambridgeshire Constabulary —Huntingdon
- From £37,020 a year
- Full-time
Compliance Monitoring Officer
Jensten Group —Huntingdon
- Remote
- Annual leave
- Employee discount
Quick apply
6d
Senior Specifications Officer
Pilgrim's Europe —Huntingdon
- Full-time
- Microsoft Powerpoint
- Management
- Communication skills
Quick apply
11d
Business Improvement Officer - Complaints
Activate Group Limited —Peterborough
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
Prisoner Escort & Custody Driver
Serco Plc —Bedford
- £27,220 - £32,204 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Zara Cambridge - Security - Security Officer
BidvestNoonan —Cambridge
- £13.71 an hour
- Full-time
- University
- Annual leave
Quick apply
Senior Finance Officer
Parkside Community College —Cambridge
- £35,000 - £40,000 a year
- School
3d
VacancyTitle: Senior Specifications Officer
Pilgrim’s Europe —Huntingdon
- Full-time
- Microsoft Powerpoint
- Management
- Communication skills
11d
Business Officer - Child and Family Centres
Cambridgeshire County Council —Huntingdonshire
- £26,403 - £28,142 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
- Employee discount
10d
Compliance Officer
CMP —Royston
- £26,250 - £28,250 a year
- Part-time
- Administrative experience
- Bachelor's degree
- SharePoint
- Free parking
- Sick pay
Quick apply
12d
Senior Finance Officer
Cambridge Academy for Science and Technology —Cambridge
- £35,000 - £40,000 a year
- School
15h
Senior Finance Officer
Trumpington Community College —Cambridge
- £35,000 - £40,000 a year
- School
15h
Safeguarding Adminstrator
Bedford Borough Council —Bedford
- £26,403 - £28,142 a year
- Part-time
- English
13d
Retail Area Support Officer
OCS Group —Wisbech
- £13.10 an hour
- Weekend availability
- Communication skills
Quick apply
Arboricultural Officer
Huntingdonshire District Council —Huntingdon
- £35,468 - £39,671 a year
- Full-time
- Hybrid work
- Flexitime
Security Supervisor
OCS Group —Kettering
- £13.53 an hour
- Weekend availability
- Computer literacy
- Leadership
- Communication skills
Quick apply
Enforcement Officer - Planning
Fenland District Council —March
- £30,024 - £36,363 a year
- Temporary
- Hybrid work
- Administrative experience
- Organisational skills
- Free parking

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business officer jobs near abbots ripton, cam

Head of Customer Account

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£75,000 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Management
Supervising experience
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Job Description:

Head of Customer Accounts

Company: Trade Mastermind
Location: Orton Southgate, Peterborough
Job Type: Full-time | Permanent
Work Location: In Person

About Trade Mastermind

Trade Mastermind is the UK’s leading business education and coaching organisation for the construction and trade industry. Founded by BBC Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average of 370–400% growth.

We are proud to have opened our 20,000 sq. ft. Trade Mastermind University Headquarters, the world’s first dedicated university for trades. The state-of-the-art facility includes a 300‑person event arena, professional podcast studios, and Cambridgeshire’s first rooftop business venue.

We specialise in helping tradespeople become successful business owners through structured training programmes, mastermind groups, academies and business retreats.

If you are looking for a company where you can grow, thrive and make a real impact, Trade Mastermind offers an exciting and supportive environment.

Relight your passion for wanting to get up every day and make a difference.

Join a team that is shaping the future of the trade and construction industry.

Why Join Trade Mastermind?

Collaborative and supportive team culture
Strong opportunities for career growth
Forward-thinking and innovative company
Ongoing training and development
Competitive benefits package
Commitment to diversity and inclusion
Modern working environment
Meaningful and impactful work

The Role – Head of Customer Accounts

Reporting to: Chief Executive Officer (CEO)

The Head of Customer Accounts is responsible for overseeing and enhancing the entire customer journey, from onboarding through to retention and account growth.

This senior leadership role focuses on customer satisfaction, account performance, and long-term client relationships. The successful candidate will lead the customer account management and support teams while ensuring a seamless and high-quality experience for all clients.

Key Responsibilities Customer Journey Management

Oversee the full customer lifecycle from onboarding through to ongoing support
Ensure a seamless and high-quality customer experience
Identify opportunities to improve customer touchpoints and engagement
Monitor customer interactions and satisfaction levels

Customer Account Management

Lead the management of all customer accounts
Ensure key clients receive proactive and personalised service
Act as the escalation point for complex customer issues
Resolve customer concerns quickly and professionally

Retention and Growth

Develop and implement customer retention strategies
Identify opportunities for account growth and expansion
Analyse customer data to identify trends and potential churn risks
Support upselling and cross-selling opportunities

Team Leadership

Lead and manage the customer account management team
Set clear goals and performance targets
Conduct regular performance reviews and coaching sessions
Improve service delivery and team performance

Cross-Department Collaboration

Work closely with Sales, Marketing and Product teams
Ensure the customer experience is consistent across departments
Collaborate with Finance and Legal teams to ensure compliance and accurate billing

KPIs and Reporting

Define and track customer performance metrics
Monitor retention, satisfaction and account growth
Provide regular reports to senior leadership
Identify operational improvements

Continuous Improvement

Implement best practices in customer account management
Improve customer engagement and service processes
Stay up to date with industry trends and innovations

Requirements

Minimum 5 years experience in Customer Account Management or Operations leadership
Minimum 5 years management experience
Minimum 3 years supervisory experience
Strong leadership and team management skills
Excellent problem-solving abilities
Data-driven decision making skills
Strong organisational and communication skills
Experience managing customer accounts and retention strategies
Ability to lead and motivate teams

Benefits

Competitive salary £75,000 + commission structure
Company pension
Sponsored training and development
Modern office environment
Company equipment provided
Free on-site parking
Health and wellbeing programme
Company events

Apply Now

If you are an experienced leader with a passion for customer excellence and account management, we would love to hear from you.

Apply today and become part of Trade Mastermind’s mission to transform the trade industry.

Pay: £75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

business officer jobs in abbots ripton, cam

Head of Customer Account

Prisoner Custody Officer

Operations Administrator (Recruitment)

Policy Officer, Office of the Police and Crime Commissioner for Cambridgeshire and Peterborough

Compliance Monitoring Officer

Senior Specifications Officer

Business Improvement Officer - Complaints

Prisoner Escort & Custody Driver

Zara Cambridge - Security - Security Officer

Senior Finance Officer

VacancyTitle: Senior Specifications Officer

Business Officer - Child and Family Centres

Compliance Officer

Senior Finance Officer

Senior Finance Officer

Safeguarding Adminstrator

Retail Area Support Officer

Arboricultural Officer

Security Supervisor

Enforcement Officer - Planning

I want to receive the latest job alerts for business officer in abbots ripton, cam

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