Overview
We are seeking a reliable and organised Administrative Assistant to provide administrative and customer service support to our team. The successful candidate will be responsible for handling incoming telephone calls, responding to customer enquiries, and carrying out a variety of administrative tasks to support the smooth day-to-day operation of the office.
The role requires excellent communication and organisational skills, attention to detail, and the ability to maintain accurate records while ensuring confidentiality of sensitive information. The Administrative Assistant will liaise with clients and colleagues, assist with data entry, and provide general office support as required.
The ideal candidate will have previous experience in a customer service and office-based environment, be proficient in Microsoft Office applications including Word, Excel, and Outlook, and demonstrate a professional and courteous approach when dealing with customers and staff.
Responsibilities
- Handling incoming telephone calls in a professional and courteous manner.
- Respond to customer enquiries and provide excellent customer service.
- Handle general administrative and office support tasks as assigned by management
- Assist with data entry and ensure information is recorded correctly.
- Liaise with clients and staff to ensure smooth day-to-day operations.
- Ensure confidentiality of sensitive information and company records.
- Perform other administrative duties as required.
Requirements
- Previous experience in a customer service role and office environment.
- Experience using Microsoft Office applications, including Word, Excel, and Outlook.
- Experience maintaining accurate records and filing systems.
This role is ideal for motivated individuals seeking to utilise their organisational talents within a supportive team environment. The position offers valuable experience in administrative functions across diverse business operations.
Pay: From £816.00 per month
Work Location: In person
