Call center Work, Jobs in Abbotts Ann, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)
GHE Solar Ltd —Newbury
- £24,420 - £50,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Flexitime
Quick apply
Telemarketer / Appointment Maker - Full time
Business Technology Partners Ltd —Fareham
- £30,000 a year
- Part-time
- CRM software
- Sales
- English
- Free parking
Quick apply
8d
Customer Service Associate
C.A.R.S. Limited —Basingstoke
- From £23,296 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Life insurance
- Referral programme
Quick apply
2d
Call Centre Operative
Sopra Steria —Southampton
- £26,300 a year
- Rotating shift
- Hospitality
- Customer service
- Computer literacy
- Annual leave
10d
Princess Cruises Reservations Advisor
Carnival UK —Southampton
- Full-time
- Sales
- Customer service
- Communication skills
9d
Telesales Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £24,500 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Contact Centre Support Advisor
Carnival UK —Southampton
- Full-time
- Customer service
- Communication skills
2d
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
23h
Call Handler
Living Well Partnership —Southampton
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Agent
Plata —Southampton
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
12d
Senior Telemarketing Executive
Chrome Telecom Limited —Whiteley
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Referral programme
Quick apply
Junior Inbound Sales Representative
OEConnection —Newbury
- Full-time
- CRM software
- Customer service
- Communication skills
Telemarketer
Allied Office Machines Ltd —Romsey
- From £25,000 a year
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
5d
International Reservations Concierge (Dutch Speaking)
Carnival UK —Southampton
- Full-time
- Hybrid work
- Customer service
- English
- In-person
Telesales Compliance Officer
Luxion Sales Limited —Valley Park
- £27,976 a year
- Full-time
- Hybrid work
- Communication skills
8d
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
14d
Telemarketing Executive
ElemenTel —Romsey
- Up to £25,000 a year
- IT
- Free parking
- Annual leave
Internal Sales Executive
Coconut Lime —Southampton
- £27,000 - £55,000 a year
- Full-time
- Sales
- IT
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

call center jobs in abbotts ann, ham

Contact Centre Associate

Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)

Telemarketer / Appointment Maker - Full time

Customer Service Associate

Call Centre Operative

Princess Cruises Reservations Advisor

Telesales Executive

Contact Centre Support Advisor

Customer Service Advisor / Call Handler (30 hrs per week)

Call Handler

Customer Service Agent

Senior Telemarketing Executive

Junior Inbound Sales Representative

Telemarketer

International Reservations Concierge (Dutch Speaking)

Telesales Compliance Officer

Supervisor, Export Customer Service

Telemarketing Executive

Internal Sales Executive

JUNIOR SALES CONSULTANT

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