579265
Pontypridd, GB
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Freight Forwarding Coordinator
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
CEVA Logistics are looking for a Freight Forwarding Coordinator to join our Cardiff operations team. This is an exciting opportunity for someone with a background in customer service, administration, account support or coordination who is looking to build a long term career within a global organisation. You do not need previous freight forwarding or logistics experience. We will provide full training and support to help you develop the knowledge and skills needed to succeed in international logistics and supply chain operations. Working as part of a friendly and supportive team, you will become the key point of contact for customers, helping coordinate shipments and ensuring they receive an excellent service experience from start to finish.
This is a Monday to Friday role, with a rotating shift pattern of either 08:30–17:00 or 09:00–17:30.
WHAT ARE YOU GOING TO DO?
As a Freight Forwarding Coordinator, you will support the planning and coordination of international shipments, ensuring customer requirements are met and freight moves efficiently through the supply chain.
You will:
Assist with the day to day management of import and export shipments across multiple transport modes.
Liaise with customers, carriers, overseas offices and internal teams to provide shipment updates and resolve queries.
Prepare and process shipping documentation, customs paperwork and shipment records.
Monitor shipment progress and help ensure deliveries are completed on time.
Maintain accurate information within company systems and support invoicing and administration activities.
Work closely with colleagues to ensure operational procedures and compliance requirements are followed.
Contribute to delivering excellent customer service and building strong customer relationships.
This role offers great exposure to international logistics and provides opportunities to learn about customs procedures, freight operations and global supply chains.
WHAT ARE WE LOOKING FOR?
We are looking for people who are passionate about delivering great customer service and enjoy building relationships. You may already have experience working in a customer service, customer advisor, contact centre, retail, hospitality, administration, account support or coordination role. Most importantly, you'll have a positive attitude and be eager to learn.
You will be:
Customer-focused and committed to delivering excellent service.
A confident communicator who enjoys speaking with customers and colleagues.
Well organised with strong attention to detail.
Comfortable managing multiple tasks and working in a fast-paced environment.
Proactive, reliable and willing to take ownership of your work.
Competent using Microsoft Office and other computer systems.
Interested in developing a long-term career within logistics and supply chain operations.
Previous experience within logistics, freight forwarding, transport or shipping would be beneficial but is not essential, as full training will be provided.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.IND2
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