Helpdesk Work, Jobs in Aberdeen, Abe (with Salaries)

Helpdesk Assistant (Temporary 6 Months)
CHAP Group —Westhill and District
- Full-time
- Windows
- Analysis skills
- Computer networking
Quick apply
7d
IT Manager
SUBSEA TECHNOLOGY & RENTALS (STR) —Aberdeen
- Azure
- Management
- Contracts
- Sick pay
Contract - DevOps Engineer
Deloitte —Aberdeen
- Remote
- Linux

More jobs to discover

Find similar jobs that you might be interested in.

IT Project Manager – Energy Transformation
CGI —Aberdeen
Strong experience in project governance, stage-gate delivery and RAID management. In this role, you will lead the planning and delivery of complex IT…
Quick apply
IT Manager
SUBSEA TECHNOLOGY & RENTALS (STR) —Aberdeen
Ensure an integrated Level 1 (Helpdesk), Level 2 (Technical) and Level 3 (Expert) support model is in place and effective for IT infrastructure and systems.

I want to receive the latest job alerts for helpdesk in aberdeen, abe

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Assistant (Temporary 6 Months)

CHAP Group -
Westhill and District

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Windows Server
Windows
Analysis skills
Computer networking
Communication skills

Full job description

CHAP Group are looking for a motivated and customer-focused Helpdesk Assistant to join our team on a temporary 6 month contract.

The Helpdesk Assistant provides first‑line technical and administrative support. The role focuses on resolving routine IT issues, maintaining accurate records, and ensuring a smooth flow of information between users and the wider IT team.

Key Tasks:

Serve as the first point of contact for technical queries via phone, email, or ticketing system; troubleshoot common hardware, software, and network issues.
Prioritise, and track support requests; escalate complex issues to senior technicians when required.
Assist with account creation, password resets, permissions updates, and routine system checks.
Prepare and configure laptops, desktops, mobile devices, and peripherals for new or existing users.
Coordinate and assist with office moves, including setting up workstations, reconnecting IT equipment, and ensuring users are fully operational in their new locations.
Provide clear, friendly, and patient communication to users with varying levels of technical confidence.
Support routine updates, patching, and basic system monitoring under supervision.
Support, troubleshoot, and maintain Windows operating systems and Windows Server environments, including user account administration, permissions, updates, and basic server‑side tasks.

Essential Criteria:

Familiarity with Windows and Microsoft 365, common business applications, and basic networking concepts.
Demonstrates strong analytical thinking, the ability to troubleshoot independently, think creatively to resolve technical issues, and proactively identify solutions without constant supervision.
Ability to diagnose straightforward issues and follow structured troubleshooting steps.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritise effectively, and maintain accurate records.
Comfortable collaborating with colleagues and escalating issues appropriately.

Quick apply

Refine Your Search

helpdesk jobs in aberdeen, abe

Helpdesk Assistant (Temporary 6 Months)

IT Manager

Contract - DevOps Engineer

More jobs to discover

I want to receive the latest job alerts for helpdesk in aberdeen, abe

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected