About RHT Group
RHT Group delivers end‑to‑end office logistics services that simplify workplace change. From furniture delivery and installation to office reconfiguration, commercial relocation, and ethical disposal, we provide clients with a fully managed service from planning through to completion.
With operating centres in London, Warrington, and Central Scotland, we support clients nationwide—including major corporate organisations, furniture dealers, and office furniture manufacturers. Our long‑standing partnerships are built on reliability, professionalism, attention to detail, and integrity. These values guide every project we deliver and every relationship we maintain.
Role Overview
We are seeking a highly motivated and detail‑driven Project & Account Manager with recent experience in office relocation, removals, or furniture installation. This role is central to ensuring seamless coordination between site operations and office‑based project support, including attending work sites, overseeing activity on site, and seeing each project through to successful completion.
You will manage client accounts, oversee project delivery from initial planning through to final handover, and act as the key link between field teams, planners, logistics coordinators, and clients. The ideal candidate will demonstrate strong leadership, excellent communication skills, and the ability to use data to drive project performance and client satisfaction.
Key Responsibilities
- Lead projects from inception to completion, ensuring all works meet client expectations, safety standards, and RHT Group’s quality benchmarks.
· Attend work sites as required to monitor progress, support site teams, resolve issues, and ensure projects remain on schedule through to final completion.
- Act as the primary client contact, building strong relationships and managing all account‑related communication.
- Coordinate closely with office‑based teams (planning, scheduling, logistics, customer service) to ensure site activities are fully aligned with project plans.
- Provide clear and proactive site feedback, including progress updates, photographs, risk alerts, and resource requirements, enabling accurate reporting and rapid issue resolution.
- Analyse project performance data, using an internal software package and other tools to identify trends, improve delivery efficiency, and enhance client satisfaction.
- Lead project meetings, presenting updates, addressing concerns, and ensuring all key personnel remain aligned.
- Identify opportunities to upsell additional services, supporting business growth and strengthening client partnerships.
Requirements
- Proven experience in project management or account management, ideally within office installation, removals, relocation, or workplace change.
- Strong commercial awareness and the ability to identify client needs and propose effective solutions.
- Demonstrated leadership skills with experience managing teams and coordinating multi‑stage projects.
- Excellent written and verbal communication skills, able to engage confidently with clients at all levels.
- Strong analytical capability, with experience interpreting data to support decision‑making.
- A proactive, solutions‑focused mindset with a commitment to delivering results.
· Comfortable attending client sites and taking ownership of project delivery from mobilisation through to completion and handover.
- Willingness to travel nationwide where required.
Benefits
· Company pension
· Free onsite parking
· EAP scheme
· Medical insurance after 6 months
· 25 days holiday and bank holidays
· Authorised paid overtime
· Car and travel allowance
Why Join RHT Group?
This is an exciting opportunity to play a key role in delivering workplace change for clients across the UK. You will be part of a collaborative team where site operations and office support work hand‑in‑hand to deliver exceptional service, with direct involvement in attending sites, supporting delivery teams, and ensuring projects are completed to a high standard. If you are passionate about leading projects, managing client relationships, and driving continuous improvement, we encourage you to apply.
Pay: From £40,000.00 per year
Work Location: In person
