As the Business Administrator Apprentice here at The Owl you will support the planning, coordination and delivery of project across the organisation. You will provide administrative and operational support to ensure projects are well organised and on track whilst being effectively communicated. You will complete your Business Administration Level 2 apprenticeship course and will be supported throughout your apprenticeship by an amazing mentor here at The Owl and through our external training provider. You will work on a hybrid basis and need to make sure you are able to travel to our office in Pontypool 2 times per week.
What you'll be doing:
- Support the successful delivery of projects taking place across different areas of The Owl by working closely with colleagues to coordinate activities, keep project plans on track and provide day to day support when required to ensure projects run smoothly.
- Keep project documentation organised, accurate and up to date, including action logs, RAID logs Risks, Assumptions, Issues, Dependencies), project plans and trackers by regularly updating documents, recording progress and ensuring information is easy for colleagues to access and understand to ensure well maintained documentation provides visibility, supports informed decision making and helps projects progress.
- Coordinate project meetings, prepare agendas and accurate meeting notes by scheduling meetings and working with colleagues to identify discussion topics, record key decisions and actions and distribute notes promptly to ensure well organised meetings help teams stay aligned and make informed decisions and maintain momentum.
- Monitor agreed actions and support colleagues to complete them within agreed timescales by maintaining action trackers and providing reminders where appropriate to follow through on actions and help projects move forward.
- Assist with preparing project updates, reports and presentations by gathering information from project teams, present it clearly and ensure reporting is accurate and up to date to ensure stakeholders have clear reporting confidence.
- Communicate with colleagues and shareholders to gather, share and clarify project information by developing positive working relationships, respond to queries and keep everyone informed throughout the project lifecycle to work in an open and collaborative way which helps everyone work toward shared goals.
- Support improvements to the way we work by identifying opportunities to make our processes more effective by sharing ideas, reflect on learning from projects and contribute to developing more efficient ways of working to ensure continuous improvement helps us deliver the best possible experience for colleagues and the people who access our services.
We'd love it if you had:
- Basic Microsoft Office Skills (Word, Excel, Outlook, PowerPoint)
- Good written and verbal communication skills
- Able to organise tasks and manage time effectively
- Great attention to detail and accuracy
- Experience of working towards deadlines, as part of a team and organising or coordinating tasks or activities (can include school/college/volunteering)
- The confidence to ask questions when unsure
- The ability to follow instructions and use initiative
What you'll get:
- Being part a purpose led organisation, with strong values at the heart of everything we do.
- Working alongside our exceptional clinical leadership team and colleagues.
- The opportunity to do amazing work with our charity 'Waiting Well'
- 50% off assessments, making Autism & ADHD assessments more accessible for you and your family.
- Great leave benefits package includes 25 days of annual leave, increasing by 1 day after only 1 year service up to a maximum of 30 days, your birthday off, and a 'you do you' day to spend on yourself.
- Hybrid and Home working offering the perfect blend of flexibility and in-person collaboration!
- Growth opportunities, as we grow our teams.
- Protected time to connect with colleagues.
You’re someone who connects with our values:
- We are one team
- We are reliable
- We are creative
- We are passionate
Don’t be put off if you cannot tick all the boxes. We know that candidates can be put off applying if you don’t feel you are a 100% there, but we would still love to hear from you! We get that a diverse workforce makes a great workforce, this is the reason we are committed to creating a diverse and inclusive culture where our people can turn up, be themselves & thrive.
We want you to be as relaxed as possible during our selection journey which may require an adjustment to our process. We encourage you to be open about what you need so we can adapt and allow you to thrive.
Pay: From £9.00 per hour
Benefits:
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in Pontypool NP4 0XX
