Career coach Work, Jobs in Accrington, Lan (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Academy & Womens Nutritionist
Burnley Football Club —Burnley
- Weekend availability
Quick apply
11d
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
- Work from home
Quick apply
Employment Coach
RR 2020 —Blackburn
- £29,718 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
2d
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Head Of Performance
Burnley Football Club —Burnley
- Weekend availability
- Leadership
Quick apply
2d
Coach Tour Driver
Alfa Holiday Group —Wheelton and Withnell
- £34,000 a year
- 8 hour shift
- Hotel
- Driving
- Resort
- Employee assistance programme
- Sick pay
Quick apply
14d
First Team Physical Performance Coach Women
Burnley Football Club —Burnley
- Full-time
Quick apply
Head of Academy Goalkeeping
Burnley Football Club —Burnley
- Weekend availability
Quick apply
1d
Team Leader
KFC Blackburn - Whitebirk Roundabout —Blackburn
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
KFC —Blackburn
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Estate Agent (Partner)
The Property Experts —Manchester
- £60,000 - £100,000 a year
- Remote
Quick apply
Academy Goalkeeper Coach (Part Time)
Burnley Football Club —Burnley
- Part-time
- Childcare
- Working with children
Quick apply
14d
Community Rehabilitation Service Lead
Portsmouth City Council —St. Mary's
- £47,181 - £51,356 a year
- Leadership
- Communication skills
9d
Warehouse Operations Manager
Flexipol —Rossendale
- Up to £46,000 a year
- Full-time
- Management
- ERP systems
- Warehouse experience
- Free parking
- Referral programme
Quick apply
9d
Deputy Store Manager
B&M Retail —Accrington
- Weekend availability
- Leadership
- Employee discount
10h
Sales and Management Trainer
Let Property —Manchester
- £40,000 - £70,000 a year
- Full-time
- Sales
- Human resources
- In-person
- Free parking
- Referral programme
Quick apply
11d
Fitness Industry Career Coach – Chorley – Lancashire
Health and Fitness Education —Chorley
- £23,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
Scrum Master (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
- IT
- Leadership
Quick apply

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

career coach jobs in accrington, lan

Customer Experience & Quality Coach

Academy & Womens Nutritionist

People Operations Manager

Employment Coach

Lettings Team Leader

Head Of Performance

Coach Tour Driver

First Team Physical Performance Coach Women

Head of Academy Goalkeeping

Team Leader

Area Care Manager

Team Leader

Estate Agent (Partner)

Academy Goalkeeper Coach (Part Time)

Community Rehabilitation Service Lead

Warehouse Operations Manager

Deputy Store Manager

Sales and Management Trainer

Fitness Industry Career Coach – Chorley – Lancashire

Scrum Master (DV Security Clearance)

I want to receive the latest job alerts for career coach in accrington, lan

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