Information technology specialist Work, Jobs in Accrington, Lan (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
5d
Anatomical Pathology Technician
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
3h
SEO Outreach Executive
Lily Arkwright —Manchester
- £27,000 - £30,000 a year
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Employee discount
Quick apply
4d
Information Governance Officer (Technical)
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
4d
Clinical Trials Co-ordinator
Manchester University NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Part-time
- University
- IT
- AI
1d
Designer (UX)
WPP Media —Manchester
- Hybrid work
- Product management
- Annual leave
- Employee discount
7d
Apprentice Business Administrator
SunbeltRentals —Warrington
- £17,343 a year
- Mentoring
- IT
- Communication skills
Quick apply
Cisco Technical Success Manager
Softcat —Manchester
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
Ecologist
Urban Green —Manchester
- Full-time
- Hybrid work
Quick apply
8d
Project Delivery Lead
BAE Systems —Preston
- £67,000 a year
- IT
1d
Document Controller
Babcock International —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
8d
Clinical Coding Team Leader
Calderdale and Huddersfield NHS Foundation Trust —Elland
- £39,959 - £48,117 a year
- Full-time
Graduate Support Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
Specialist Development Software Engineer
BAE Systems —Warton
- £59,491 - £65,498 a year
- Hybrid work
- Continuous improvement
- Linux
Experience Designer - Content Design
Autotrader —Manchester
- £35,000 - £45,000 a year
- Care plans
- Communication skills
8d
Billing Analyst
Giacom —Nelson
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
TEC Transformation Coordinator (Adult Social Care)
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Full-time
11d
Teacher of Computing
Trafford Council —Trafford
- £32,916 - £51,048 a year
- Full-time
- School
- Teaching
13d
Manufacturing Application Specialist
Molnlycke Health Care —Oldham
- £60,000 a year
- Computer Science
- DevOps
- Engineering
- Employee assistance programme
Quick apply

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information technology specialist jobs near accrington, lan

Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

information technology specialist jobs in accrington, lan

Customer Support Advisor

Customer Support Specialist

Anatomical Pathology Technician

SEO Outreach Executive

Information Governance Officer (Technical)

Clinical Trials Co-ordinator

Designer (UX)

Apprentice Business Administrator

Cisco Technical Success Manager

Ecologist

Project Delivery Lead

Document Controller

Clinical Coding Team Leader

Graduate Support Engineer

Specialist Development Software Engineer

Experience Designer - Content Design

Billing Analyst

TEC Transformation Coordinator (Adult Social Care)

Teacher of Computing

Manufacturing Application Specialist

I want to receive the latest job alerts for information technology specialist in accrington, lan

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