It support engineer (2nd / 3rd line) – msp experience required Work, Jobs in Accrington, Lan (with Salaries)

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
7d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
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FluidOne —Chorley
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme

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it support engineer (2nd / 3rd line) – msp experience required jobs near accrington, lan

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Remedian I.T. Solutions
Oldham

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
7 days ago

Benefits

Paid training
Cycle to work scheme
Company pension
Work from home
Tech scheme
Company events
Gym membership
On-site parking

Qualifications

Technical troubleshooting
TCP
Driving Licence
Customer service
No experience needed
Network support
IP networking
Application support
Communication skills
Active Directory

Full job description

About the Role
Are you an experienced 2nd Line IT Support Engineer looking to grow your skills in a fast-paced and supportive environment? Join Remedian IT Solutions - an award-winning MSP based in Greater Manchester - where you’ll provide essential technical support to schools and businesses across the region. This role offers a clear path towards 3rd Line Engineer, or specialist roles in areas across the business.

Key Responsibilities

Provide 2nd line technical support (remote and on-site)
Resolve software, hardware, and network issues (Windows, AD, Office 365, etc.)
Troubleshoot and escalate complex tickets
Participate in IT projects, system upgrades, and rollouts
Maintain detailed documentation of issues and resolutions

Skills & Experience Required

Previous experience in a 2nd Line IT support role
Strong knowledge of:
Windows OS & Active Directory
Office 365 admin & troubleshooting
Networking basics: DNS, DHCP, TCP/IP
Experience with VMware or Hyper-V
Excellent communication and customer service skills
UK Driving License and car (preferred)

What We Offer

Salary: Starting £30,000 with progression opportunities
External training fully paid (e.g. Microsoft, CompTIA)
24 days holiday + bank holidays
Extra day off for your birthday
Gym membership, cycle to work scheme, tech scheme
Regular team socials and a great culture
Primarily on-site work, with occasional flexibility for remote work where appropriate

Key Dates

Applications close: 28th August at 4:00 PM
Interviews: Week of 24th August

Apply today to join a friendly, forward-thinking team where your development is a priority!

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Gym membership
On-site parking
Work from home

Application question(s):

What is your expected salary?
Which of the following best describes your familiarity with Office365 tools?

Confident using Office365 tools
Some exposure, not confident
No experience

Experience:

2nd Line IT Support role: 2 years (preferred)

Licence/Certification:

Full UK Driving Licence, and access to a car for work? (preferred)

Work Location: In person

Quick apply

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it support engineer (2nd / 3rd line) – msp experience required jobs in accrington, lan

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester