Motor vehicle service advisors Work, Jobs in Accrington, Lan (with Salaries)

Apprentice Service Advisor
OMC Motor Group, Accrington —Accrington
- From £8 an hour
- Full-time
- Customer service
- English
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
3d
Motor Trade Service Advisor Bradford Hyundai
Cars2 Ltd —Bradford
- Up to £30,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Life insurance
Quick apply
Service Advisor- Suzuki Keighley
D. M. Keith —Keighley
- £26,780.13 - £37,948.13 a year
- Full-time
- No experience needed
- Communication skills
- Employee discount
- Flexible schedule
Service Advisor
Lookers —Blackburn
- £14,500 - £17,500 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
7d
Service Advisor
Simpsons SKODA —Riversway
- £29,700 - £36,500 a year
- Monday to Friday
- Microsoft Word
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
19h
Vehicle Damage Assessor
Manchester Auto Services —Manchester
- £26,437 - £30,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
Service Advisor
Vertu Motors —Wigan
- £33,270.49 a year
- Full-time
- Organisational skills
- Employee discount
Quick apply
14d
ATA Vehicle Damage Assessor
FMG Repair Services —Stockport
- £45,000 - £55,000 a year
- Annual leave
- Employee discount
Quick apply
Vehicle Damage Assessor
FMG Repair Services —Stockport
- £45,000 - £55,000 a year
- Annual leave
- Employee discount
Quick apply
11d
Service Advisor
Swansway Garages —Preston
- £25,000 - £30,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
7d
Service Advisor
Arnold Clark —Preston
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
10d
Service Manager - Seat
Johnsons Cars —Preston
- £36,900 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Customer Service Receptionist
Thomas Hardie Commercials Ltd —Preston
- £35,687.04 a year
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Service Advisor
Cartime —Bury
- £29,000 - £32,000 a year
- Overtime
- Customer service
- Driving
- In-person
- Employee discount
- Referral programme
Quick apply
2d
Aftersales Manager
Chapelhouse Group —Bolton
- £35,000 - £60,000 a year
- Full-time
- Customer service
- Driving
- Leadership
- Paid training
- Annual leave
Service Advisor - Toyota
Vantage Motor Group —Preston
- £28,090.45 - £36,890.45 a year
- Full-time
Aftersales and Service Advisor
Emm Bee Motorhomes —Bury
- From £27,000 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
9d
Service Manager
Arnold Clark —Preston
- From £0.01 a year
- Monday to Friday
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
10d
Bodyshop Administrator - Dacia Renault
Stoneacre —Blackburn
- £22,646 - £26,528 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
11d
Trainee Service Advisor
Perrys Motor Sales Ltd —Huddersfield
- £8.00 - £12.71 an hour
- Full-time
- Communication skills
- Employee discount
2d

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Apprentice Service Advisor

OMC Motor Group, Accrington -
Accrington

Quick apply

Job details

Permanent | Full-time | Apprenticeship
From £8 an hour
3 days ago

Benefits

Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
Upselling
English
Continuous improvement
Communication skills
Mechanical knowledge

Full job description

Apprenticeship

The successful candidate will be enrolled at Tameside College to undertake a Level 2 and Level 3 Customer Service Practitioner Apprenticeship. The role is 90% practical and 10% academic with the college aspect completed via your development officer/coach visiting each fortnight to record your progress. Expect a very busy and faced paced environment where the customer's satisfaction is our top priority. You'll be trained to become a manufacturer accredited Service Advisor, from booking appointments, greeting customers, organizing their visit, upsell, progress calls and taking payments. It's a rewarding and well paid career with progression to management training and future management opportunities.

Qualifications Overview (College)

Level 2 – Customer Service Practitioner

Duration: 12 months + End Point Assessment
Entry Requirements: No formal qualifications required, but learners must complete a skills scan to ensure the apprenticeship is a suitable match for their current ability and role.
Knowledge, Skills & Behavior's (KSBs):
Knowledge: Understanding your customers, business policies, knowing your product/service, regulatory responsibilities
Skills: Communication, influencing skills, using systems and technology, managing performance
Behavior's: Taking ownership, team working, adaptability, personal presentation, integrity

Level 3 – Customer Service Specialist

Duration: 15 months + End Point Assessment
Entry Requirements: Typically suitable for those in a more complex or supervisory customer-facing role. A skills scan is used to confirm suitability.
Knowledge, Skills & Behavior's (KSBs):
Knowledge: Business knowledge and understanding, customer journey, service culture, continuous improvement
Skills: Problem solving, service delivery improvement, effective use of CRM and other systems, mentoring colleagues
Behavior's: Proactive attitude, professionalism, ownership, responsibility for outcomes, positive role modelling

Company Overview

OMC Motor Group is a family-owned business with a rich history spanning over a century, operating Ford and Kia franchised dealerships. With a dedicated team of over 140 staff, we pride ourselves on our strong community ties and our commitment to treating both employees and customers like family.

Summary

We are seeking an Apprentice Service Advisor to join our team at OMC Motor Group. In this role, you will be the vital link between our customers and the service department, ensuring that all customer needs are met with exceptional service. Your contributions will help uphold our values of respect, honesty, and integrity while enhancing the overall customer experience.

Responsibilities

Act as the primary point of contact for customers seeking vehicle service and repairs.
Provide excellent customer service by addressing inquiries and concerns promptly.
Schedule service appointments and manage the workflow of the service department.
Assist customers in understanding their vehicle's needs and recommend appropriate services.
Handle cash transactions accurately and maintain records of services provided.
Upsell additional services or products that may benefit the customer’s vehicle.

Requirements

Strong customer service skills with a passion for helping others.
Some mechanical knowledge (not essential) to effectively communicate with customers about their vehicle needs.
Experience in customer facing role is preferred but not mandatory.
Minimum of Grade 4 in Math's, English and Sciences is the minimum requirement.
A full and valid UK Driving licence is essential

If you're ready to become part of a family-oriented team that values integrity and commitment, we invite you to apply today at OMC Motor Group!

Job Types: Full-time, Permanent, Apprenticeship

Pay: From £8.00 per hour

Benefits:

Company events
Company pension
Employee discount
On-site parking
Referral programme
Sick pay

Application question(s):

Minimum requirement of Grade 4 in Math's, English and Science

Education:

GCSE or equivalent (required)

Licence/Certification:

UK Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in accrington, lan

Apprentice Service Advisor

Motor Trade Service Advisor Bradford Hyundai

Service Advisor- Suzuki Keighley

Service Advisor

Service Advisor

Vehicle Damage Assessor

Service Advisor

ATA Vehicle Damage Assessor

Vehicle Damage Assessor

Service Advisor

Service Advisor

Service Manager - Seat

Customer Service Receptionist

Service Advisor

Aftersales Manager

Service Advisor - Toyota

Aftersales and Service Advisor

Service Manager

Bodyshop Administrator - Dacia Renault

Trainee Service Advisor

I want to receive the latest job alerts for motor vehicle service advisors in accrington, lan

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