Voice engineer Work, Jobs in Accrington, Lan (with Salaries)

Tier 1 Voice Operations Engineer
Daisy Communications LTD —Nelson
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
6d
Applications Engineer
Precision Polymer Engineering Limited —Blackburn
- Full-time
- Sales
- CAD
- Engineering
Data Scientist
PHMG Careers —Manchester
- Monday to Friday
- Hybrid work
- Sales
- Data analysis skills
- SQL
Quick apply
12d
Renewable Service Engineer
Sureserve —Manchester
- £38,000 - £41,000 a year
- Employee assistance programme
- Employee discount
Quick apply
Helpdesk Scheduler
Emcor —Salford
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
8d
System Engineer
Quest Global —Manchester
- Temporary
Quick apply
Technical Fellow (Additive Manufacturing)
University of Sheffield —Blackburn
- £48,822 - £65,509 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Computer networking
- Annual leave
- Employee discount
Senior Electronics Engineer – Motor Control & Power Electronics
Zikodrive —Hebden Bridge
- £47,500 a year
- Full-time
- Schematics
- Engineering
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
8d
Electrical Installation Technician (Entry Level)
Yunex Traffic —Lowton
- Overtime
- No experience needed
- Communication skills
- Gym membership
Change Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Agile
- IT
Mobile Air Conditioning Engineer
Equans —Preston
- Full-time
- Computer literacy
- Driving
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Senior Planner
AmcoGiffen —Warrington
- £65,000 - £75,000 a year
- Full-time
- Civil engineering
- Contracts
- Communication skills
- Life insurance
Quick apply
4d
Lead Data Engineer
Northrop Grumman —Manchester
- £60,000 - £86,000 a year
- Hybrid work
- SQL
- AWS
- Travel
- Relocation assistance
Stress Engineer
Quest Global —Huddersfield
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Quality Engineer – Automotive Assembly
Rhenus SE & Co. KG —Manchester
- Full-time
- Assembly
- Bachelor's degree
- Communication skills
- Free parking
- Employee assistance programme
Senior DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- DevOps
- SQL
- AWS
- Relocation assistance
Software Engineer
Gamma —Manchester
- Full-time
- Azure
- No experience needed
- AWS
- Annual leave
Quick apply
Lead DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- DevOps
- SQL
- AWS
- Relocation assistance
Senior Director, Frontier Technology (Manchester)
Fitch Group —Manchester
- Financial services
- AI
- Communication skills
Senior UX Designer
Northrop Grumman —Salford
- £42,700 - £70,400 a year
- Travel
- Software development
- Communication skills

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Tier 1 Voice Operations Engineer

Daisy Communications LTD -
Nelson

Quick apply

Job details

Full-time
Up to £28,000 a year
6 days ago

Benefits

Referral programme

Qualifications

VoIP
Communication skills

Full job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We are currently looking for an Voice Operations Engineer to join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services - we keep Britain working.

Title: Tier 1 Voice Operations Engineer
Salary: £28,000.00
Location: Nelson
Working Hours: Monday to Friday between the hours of 8am and 6pm (37.5 hours)

We are constantly growing our teams, product offerings and customer base by working closely with all the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

We are seeking a motivated and detail-oriented Tier 1 Voice Operations Engineer to join our growing Voice Operations team. This role is responsible for providing Tier1 support across a wide range of voice, UC, and network services. You will handle initial diagnostics, service assurance, and operational checks, ensuring our customers receive a high-quality and efficient support experience.

This position is ideal for someone looking to build a strong technical foundation in VoIP, SIP, unified communications, and network fundamentals, with clear progression opportunities into more advanced engineering roles.

Key responsibilities:

Serve as the first point of contact for all voice-related incidents and service requests.
Deliver Tier 1 troubleshooting across voice and UC platforms, including hosted telephony, SIP services, PBX systems, analytics tools, and cloud voice solutions.
Perform initial diagnostics and investigations, reviewing call flows, basic SIP signalling, traces, routing, and dial plan behaviour, plus remote site checks.
Support cloud voice services by completing first-line Operator Connect, Direct Routing, and Microsoft Teams Voice assurance checks.
Carry out basic network diagnostics to identify issues affecting voice quality, including switch/router status, connectivity, and performance symptoms.
Manage service assurance and communication, ensuring accurate ticket logging, clear updates, and well-documented findings for escalations.

Key Requirements:

The ideal candidate will have the following experience:

Foundational understanding of VoIP and SIP-based communication.
Ability to perform structured troubleshooting and follow diagnostic steps.
Strong communication skills with a customer-focused approach.
Basic understanding of networking concepts (IP, routing, switching, VLANs).
Ability to work effectively in a fast-paced, process-driven environment

Benefits

We have been voted by Best Companies as the UK's No.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.

At O2 Business, we can offer the following benefits to our Voice Operations Engineer:

25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
Holiday purchase scheme
£500 referral scheme bonus
Professional development to help you achieve your personal goals
Eye care vouchers available and discounted Medicash membership
Access to discounts and savings at more than 1,200 retailers
An additional day off on your birthday or if you're getting married

Quick apply

Refine Your Search

voice engineer jobs in accrington, lan

Tier 1 Voice Operations Engineer

Applications Engineer

Data Scientist

Renewable Service Engineer

Helpdesk Scheduler

System Engineer

Technical Fellow (Additive Manufacturing)

Senior Electronics Engineer – Motor Control & Power Electronics

Electrical Installation Technician (Entry Level)

Change Manager

Mobile Air Conditioning Engineer

Senior Planner

Lead Data Engineer

Stress Engineer

Quality Engineer – Automotive Assembly

Senior DevOps Engineer

Software Engineer

Lead DevOps Engineer

Senior Director, Frontier Technology (Manchester)

Senior UX Designer

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