head of digital Work, Jobs in accrington (with Salaries)

CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Head of Digital & Ecommerce
Factra —Manchester
- £45,000 - £50,000 a year
- Full-time
- Social media management
- Maintenance
- In-person
- Free parking
- Employee discount
Quick apply
Head of Design - Contract Textiles
Panaz Ltd —Burnley
- Full-time
- Sales
- Communication skills
- Sick pay
Digital Design & Content Lead
1st Technologies Ltd —Preston
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- IT
- In-person
- Flexitime
- Work from home
Quick apply
12d
Head of Change
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
Quick apply
Head of Babyzone Chorley
Babyzone —Chorley
- Part-time
- Teaching
- Annual leave
Head of Digital and IT - Europe
PZ Cussons UK —Manchester
- Full-time
- IT
Curriculum Lead
Salam Community schooling —Blackburn
- £25 - £35 an hour
- Part-time
- Hybrid work
- English
- Presentation skills
- Leadership
Quick apply
4d
Senior Event Manager
Don't Panic Projects —Rossendale
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Office
- Project management
- Free parking
- Work from home
Quick apply
6d
Learning Technologist
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Full-time
- University
- Organisational skills
- Communication skills
Head of Product
Healthy Investment —Bury
- £70,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Product management
- Free parking
- Life insurance
Quick apply
Babyzone Operations Officer - Chorley
Babyzone —Chorley
- £13.45 an hour
- Communication skills
Head of Operations
Pragma —Manchester
- Hybrid work
- Leadership
- Communication skills
14d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
12d
Training & Skills Coordinator
Vital Energi —Blackburn
- Full-time
- Human resources
- Construction
- In-person
Quick apply
8d
Library Content Assistant
Lancaster University —Lancaster
- £23,580 - £23,742 a year
- University
Assistant Project Manager/ Sub Agent
MWHTreatment —Preston
- Contracts
Lecturer A – Digital
Bolton College —Bolton
- Up to £43,656 a year
- Full-time
- English
- Education
- No degree
12h
Head of Operations
Gamma —Manchester
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply

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CRM Manager

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time
£35,000 - £55,000 a year

Qualifications

Optical experience
HubSpot
Leadership

Full job description

Join a leading optical group where your CRM expertise will drive customer engagement and business growth across the UK and Ireland.

What's in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career.

Join a new CRM team at the heart of Hakim Group's growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer:

Competitive salary based on experience and impact
Access to employee health plans and a financial flexibility fund
Exclusive offers and benefits via our rewards portal
A vibrant calendar of team events and celebrations

Most importantly, you'll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do.

About the Role:

Hakim Group is growing fast and thinking smarter. We're looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You'll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by developing data-driven, personalised journeys across email, SMS, direct mail, and digital channels to increase engagement, retention, and growth. Working closely with the Head of CRM, you'll implement a new strategy that delivers measurable impact across the customer lifecycle.

Roles & Responsibilities:

Design and deliver personalised multi-channel campaigns (email, SMS, direct mail, digital) to drive engagement, retention, and commercial growth
Use customer behaviour and lifecycle data to inform segmentation, targeting, and testing strategies
Optimise campaign performance through A/B testing, analytics, and iteration
Identify new journey opportunities and provide strategic recommendations
Champion CRM best practices with internal stakeholders and practices and foster channel expertise across your team
Support onboarding of new practices and align CRM campaigns to practice capacity and readiness
Manage and mentor three direct reports, supporting their development and ensuring delivery excellence

Requirements:

We're looking for a CRM leader who blends strategic thinking with hands-on delivery:

Proven expertise in CRM or lifecycle marketing, particularly in health, retail, or D2C sectors, showcasing a strong ability to drive customer engagement and retention
Expertise in designing and optimising multi-channel campaigns (email essential; SMS, direct mail, and digital a plus)
Strong understanding of segmentation, targeting, and customer journey mapping
Hands-on experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Blaze, or similar
Data-driven decision maker with experience in A/B testing, performance analysis, and reporting
Proven experience managing and developing a team with a collaborative leadership style
Passion for customer experience with a keen eye for detail

What's Next?

Apply through Indeed and a member of our recruitment team will be in touch.

Salary - Max: GBP £55,000.00 Salary - Min: GBP £35,000.00

Apply Now

Refine Your Search

head of digital jobs in accrington

CRM Manager

Head of Digital & Ecommerce

Head of Design - Contract Textiles

Digital Design & Content Lead

Head of Change

Head of Babyzone Chorley

Head of Digital and IT - Europe

Curriculum Lead

Senior Event Manager

Learning Technologist

Head of Product

Babyzone Operations Officer - Chorley

Head of Operations

Learning Activation Specialist

General Manager

Training & Skills Coordinator

Library Content Assistant

Assistant Project Manager/ Sub Agent

Lecturer A – Digital

Head of Operations

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