Staff engineer Work, Jobs in Acle, Nfk (with Salaries)

1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
3d
Coachbuilder
First Bus —Norwich
- £20.12 an hour
- Full-time
- Welding
- Free parking
- Annual leave
Electrical Controls Engineer
Hayley DIRS —Great Yarmouth
- Full-time
- Schematics
- Computer literacy
- Engineering
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Air Conditioning Engineer
Frostbite Services —Norwich
- £25,000.00 - £49,996.56 a year
- Part-time
- Schematics
- Maintenance
- HVAC
Quick apply
9h
AI Staff Engineer
Epos Now —Norwich
- £50,000 - £60,000 a year
- Full-time
- AWS
Principal Engineer
Kier Group —Wymondham
- Full-time
Coastal Technical Officer
East Suffolk Council —Lowestoft
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
16h
Heating Engineer- Dual Fuel
Sureserve —Norwich
- £42,000 - £48,160 a year
- Monday to Friday
- Annual leave
Quick apply
Structural Engineer
JPSE Construction Ltd —Wymondham
- From £50,000 a year
- Full-time
- AutoCAD
- System design
- Project management
Quick apply
Maintenance Engineer
ISS Facility Services —Lowestoft
- Maintenance
Quick apply
Structural Detailer
JPSE Construction Ltd —Wymondham
- From £40,000 a year
- Full-time
- AutoCAD
- System design
- Project management
Quick apply
2026 UK Graduate Civil and Structural Engineer: Transport, Norwich
Mott MacDonald —Norwich
- Full-time
- Project management
- Bachelor's degree
- Employee discount
Planned Heating and Renewables Electrical Engineer
Broadland Housing —Norwich
- £42,672 - £45,272 a year
- Call to connect
- Travel
- Annual leave
- Employee assistance programme
Facilities Senior Technician
Lotus UK Manufacturing —Norwich
- Maintenance
Digital Infrastructure Technician
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Azure
- SQL
- No degree
- Annual leave
- Employee discount
6d
Mechatronic/Robotics Engineer
MSI-DS Ltd —Norwich
- Schematics
- Engineering
- C++
Quick apply
Associate Engineer / Engineer – Software (MATLAB/Simulink)
Langham Recruitment Limited —Hethel
- Computer Science
- Engineering
- Analysis skills
Quick apply
7d
Workplace Support Co-Ordinator
Emcor —Norwich
- £28,052 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Dual Fuel Smart Meter Engineer
MPAAS Ltd —Norwich
- £37,000 - £48,000 a year
- Overtime
- Annual leave
14d
Service Engineer – Dairy Equipment
T H WHITE Group —Attleborough
- Communication skills
- Employee discount

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1st Line IT Support Engineer

Cascade Ltd -
Norwich

Quick apply

Job details

Permanent | Full-time
£27,040 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
IT support
Organisational skills
CompTIA A+
Help desk

Full job description

Location: Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG

Salary: £27,040

Contract: Full-time, Permanent (40 hours/week)

Reports to: Technical Director

About the Role

Cascade is seeking a First Line IT Support Engineer to act as the first point of contact for all IT support across the organisation. This hands-on role is ideal for someone early in their IT career who is open-minded, able to think on their feet, and keen to improve existing processes.

Because we operate in the care and education sectors, your work will directly enable frontline staff to deliver safe, high-quality care. We are looking for a problem-solver who can resolve day-to-day technical issues quickly, patiently, and with a friendly manner.

Key Responsibilities

Triage & Support: Act as the first point of contact for IT issues (phone, email, ticketing system), logging and triaging requests, and escalating to 2nd/3rd line support when necessary.
Device Management: Order, set up, configure, and deploy end-user hardware including laptops, desktops, mobiles, tablets, and printers.
User Administration: Manage user accounts for new starters, leavers, and role changes across Google Workspace and core line-of-business applications (including password resets and access requests).
Technical Troubleshooting: Provide first-line support for hardware, software, Wi-Fi/network connectivity, and Google Workspace (Gmail, Drive, Docs, etc.).
Asset & Documentation: Maintain accurate IT asset records/inventories and contribute to internal knowledge-base documentation.
User Care: Support staff with varying levels of technical confidence, explaining solutions clearly and without jargon.
Compliance: Adhere strictly to data protection, confidentiality, and information security policies, recognising the sensitive nature of data in a care setting.

Person Specification Essential

Excellent customer service skills patient, approachable, and able to communicate clearly with non-technical colleagues.
Strong organisational skills with the ability to prioritise a varied workload.
Some experience in an IT support/helpdesk role, OR a strong demonstrable interest in IT (supported by certifications, personal projects, or relevant study).
A genuine passion for technology and a willingness to learn and develop.
A valid Driver’s Licence (required for travel between our Hull homes and schools).
An understanding of confidentiality and data protection principles.

Desirable

Experience working within health, social care, education, or another regulated environment.
Familiarity with care management software or electronic care planning systems.
Exposure to the Google Workspace Admin console (Google Cloud Identity).
Basic understanding of networking concepts (Wi-Fi, basic troubleshooting).
Relevant certifications (e.g., CompTIA A+, Google Workspace Administrator, or awareness of ITIL principles).

Safeguarding and Compliance

Cascade is committed to safeguarding the vulnerable people and children we support. This role is subject to an enhanced DBS check. The successful candidate will handle sensitive personal data and must strictly adhere to UK GDPR and Cascade’s information governance policies.

Closing date 17/07/2026

Interviews W/C 27/07/2027

Start Date 01/09/2026

Link to application form - https://apply.cdcrs.app/apply?step=position

Pay: £27,040.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

staff engineer jobs in acle, nfk

1st Line IT Support Engineer

Coachbuilder

Electrical Controls Engineer

Air Conditioning Engineer

AI Staff Engineer

Principal Engineer

Coastal Technical Officer

Heating Engineer- Dual Fuel

Structural Engineer

Maintenance Engineer

Structural Detailer

2026 UK Graduate Civil and Structural Engineer: Transport, Norwich

Planned Heating and Renewables Electrical Engineer

Facilities Senior Technician

Digital Infrastructure Technician

Mechatronic/Robotics Engineer

Associate Engineer / Engineer – Software (MATLAB/Simulink)

Workplace Support Co-Ordinator

Dual Fuel Smart Meter Engineer

Service Engineer – Dairy Equipment

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