Customer experience manager Work, Jobs in Acocks Green, Wmd (with Salaries)

Waterway Operative
Canal & River Trust —Stourbridge
- £26,315 a year
- Part-time
- Customer service
- Travel
- IT
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
9d
Customer Experience Associate
Citizen Housing Group —Birmingham
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
- Annual leave
- Flexible schedule
Quick apply
3h
General Manager
Spinners Solihull —Solihull
- Up to £42,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
5d
Senior Project Manager
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Project management
- No degree
- AI
- Annual leave
- Employee discount
7d
Lead Customer Experience Manager
Sainsbury's —Birmingham
- £36,250 a year
- Management
- Leadership
- Employee discount
Empty Homes Manager
Bromford —Wolverhampton
- £48,317.17 a year
- Overtime
- Hybrid work
- Maintenance
- Travel
- Leadership
- Annual leave
- Employee discount
Customer Experience Manager
Allgrounder Outdoor and Mobility Services —Coventry
- £36,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Life insurance
- Sick pay
Quick apply
6d
Contracts and Relationships Manager
National Gas —Warwick
- £53,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
12d
Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
10d
Customer Insight Manager
BNP Paribas —Solihull
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Python
- Employee discount
- Life insurance
Customer Experience Manager
Sainsbury's —Birmingham
- From £32,700 a year
- 8 hour shift
- Management
- Leadership
- Employee discount
2h
Site Manager
Kingsdale Group —Solihull
- £15,600 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
Relationship Manager
Consumer Council for Water —Birmingham
- £40,510 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Annual leave
13d
Cluster Operations Manager
Unite Students —Birmingham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
Sales Colleague
Currys —Solihull
- £12.21 - £12.51 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Customer Service Assistant(Volume)
Network Rail —Birmingham
- £27,464 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
2d

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customer experience manager jobs near acocks green, wmd

Waterway Operative

Canal & River Trust -
Stourbridge

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Job details

Part-time
£26,315 a year

Benefits

Company pension

Qualifications

Driving Licence
Customer service
Numeracy
IT
Communication skills

Full job description

Job Description

Posted Monday, 6 July 2026 at 19:00 | Expires Tuesday, 28 July 2026 at 18:59

About the Trust

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?

Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.

Join Our Team: Waterway Operative – West Midlands

Navigate your future and lock in your career as we keep our canals open and alive.

Join the Canal & River Trust as a Waterway Operative and play a vital role in maintaining and improving our beautiful waterways across the West Midland regions waterway network primarily focused on Staffordshire & Worcestershire Canal, Stourbridge Canal and Dudley Canals. This is a hands-on, outdoor role where you’ll carry out maintenance and repair works, operate locks and bridges, work with Volunteers and provide excellent customer service to visitors.
This role follows an annualised hours system, including 5 days out of 7 (could be weekends and statutory holidays). You will also be part of a 24-hour operational standby team providing emergency cover. You’ll be based at Stewponey Wharf, Stourton, DY75AA depot traveling across the West Midlands region, with occasional support in other areas.

Working Hours & Location

This role follows an annualised hours system, including 5 days out of 7 (could be weekends and statutory holidays). You will also be part of a 24-hour operational standby team providing emergency cover. You’ll be based at Stewponey Wharf, Stourton, DY75AA depot traveling across the West Midlands region, with occasional support in other areas.

Key Responsibilities

Carry out outdoor maintenance and repair of canal infrastructure.
Operate locks, bridges, and other waterway assets safely and efficiently.
Improve towpaths and waterside areas, including repairs and litter removal.
Deliver excellent customer service to visitors and boaters.
Work collaboratively with volunteers to achieve high-quality results.
Plan and prepare for tasks, ensuring correct tools and materials are available.
Uphold Canal & River Trust values and behaviours in all activities.

About you

If you enjoy practical, physical work in all weathers, value nature and the environment, and want to make a real difference to local communities, this could be the perfect role for you. Full training provided, including boat handling and asset operation.

Skills & Qualifications

Strong attention to detail and pride in delivering high-quality work.
Excellent communication and customer service skills – you’ll be the face of the Trust on our waterways.
Basic literacy and numeracy.
Experience in manual, construction, or outdoor environments is advantageous.
Ability to work to schedules and plans effectively.
Basic IT skills – comfortable using mobile devices and apps.
Full and current UK driving licence.

Contact & Application

If you have any questions, feel free to reach out to us at [email protected]. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

We offer a starting salary of £26,315 with opportunities for progression. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.

Learn more: https://canalrivertrust.org.uk/about-us/work-for-us/our-benefits

INDMP

Our values

We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.

All of our jobs can be considered on a part time, flexible or job basis.

We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from ing under the scheme.

At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions – without exception - are made by our hiring managers.

Navigate your future and lock in your career as we keep our canals open and alive.

Find out more about us on our website: https://canalrivertrust.org.uk/about-us

Job Details

Pay Type

Salary

Travel Required

Yes

Hiring Min Rate

26,315 GBP

Hiring Max Rate

26,315 GBP

Apply Now

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