Patient administration officer Work, Jobs in Addiscombe, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
2d
Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
7d
Administrator - Children's Safeguarding Team
London Borough of Sutton —Carshalton
- £33,012 - £36,585 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
6d
Patient Experience and Involvement Officer
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £36,943 - £44,900 a year
- Management
- Customer service
- English
- Employee assistance programme
1d
Quality Assurance Officer
Health Now Ltd —London
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- No degree
- Work from home
- Employee discount
Quick apply
1d
PALS Officer
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £32,199 - £34,876 a year
- Weekend availability
- Continuous improvement
- Data entry
- Organisational skills
2d
Administrator & Referral Officer
AshLea Medical Practice —Leatherhead
- £13.65 an hour
- Part-time
- Data entry
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Tribunals Resolutions and Mediations Officer
Newham Council —London
- £40,182 - £42,060 a year
- Full-time
- Databases
Medical Staffing Officer
Bupa —London
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Gym membership
- Referral programme
Quick apply
5d
Diagnostics Scientist (Quality and Incident Investigation)
UK Health Security Agency —London
- £33,422 - £45,353 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
13d
Executive Assistant to the CEO Office & medical Directorate
Medefer —London
- £50,000 - £55,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
4h
Diagnostics Scientist (Diagnostic Assurance and Evaluation)
UK Health Security Agency —London
- £33,422 - £45,353 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
8h
Candidates' Office Administrator
Liberal Democrats —London
- £28,860 a year
- CRM software
- Administrative experience
- Travel
5d
Deputy Children's Home Manager
Sarinitiy Pure Ltd. —London
- £35,000 - £45,000 a year
- Weekend availability
- Experience working with children
- Team management
- Organisational skills
Quick apply
2d
Chief Operating Officer (COO)
Bayuti —London
- £65,000 - £85,000 a year
- Full-time
- Management
- Financial services
- In-person
- Employee stock purchase plan
Quick apply
2d
Education and Governance Specialist
Cleveland Clinic London —London
- £50,000 - £60,000 a year
- Full-time
- Master's degree
- Training & development
- Annual leave
- Employee assistance programme
14d
Procurement & Invoicing Officer (Pharmacy)
Surrey and Sussex Healthcare NHS Trust —Redhill
- £25,760 - £27,476 a year
- Full-time
6d
Higher Scientist - £37,456-£42,084 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —South Mimms
- £37,456 - £42,084 a year
- Full-time
- Laboratory experience
- Presentation skills
- No degree
- Annual leave
- Sick pay
1d
Senior Scientist - Epidemiologist
UK Health Security Agency —London
- £46,310 - £52,113 a year
- Part-time
- Hybrid work
- University
- Presentation skills
- Communication skills
14d
Ward Manager
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £49,387 - £56,515 a year
- Weekend availability
- Medication administration
- Team management
- Patient care

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

patient administration officer jobs in addiscombe, gtl

Private Patient Administration Officer

Quality and Locations Compliance Officer

Administrator - Children's Safeguarding Team

Patient Experience and Involvement Officer

Quality Assurance Officer

PALS Officer

Administrator & Referral Officer

Tribunals Resolutions and Mediations Officer

Medical Staffing Officer

Diagnostics Scientist (Quality and Incident Investigation)

Executive Assistant to the CEO Office & medical Directorate

Diagnostics Scientist (Diagnostic Assurance and Evaluation)

Candidates' Office Administrator

Deputy Children's Home Manager

Chief Operating Officer (COO)

Education and Governance Specialist

Procurement & Invoicing Officer (Pharmacy)

Higher Scientist - £37,456-£42,084 p.a. + benefits

Senior Scientist - Epidemiologist

Ward Manager

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