Channel manager Work, Jobs in Addlestone, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Communications Executive, Europe
InterContinental Hotels Group —Windsor
- English
- Hotel
- Organisational skills
- Employee discount
Senior Brand Manager – DEWALT Tools & Solutions
Stanley Black & Decker —Maidenhead
- Full-time
- Remote
- Travel
- Employee discount
Content and Events Assistant
FESPA —Dorking
- From £22,000 a year
- Part-time
- Hybrid work
- Social media management
- Travel
- Organisational skills
- Free parking
- Work from home
Quick apply
11d
Senior Brand Manager
Saputo Inc. —Weybridge
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
- Work from home
11d
Nespresso Out of Home New Business Development Manager - Horeca- South East
Nespresso —Crawley
- Up to £40,000 a year
- Full-time
- Business development
7d
Junior Cluster Brand Manager
Nomad Foods —Woking
- Full-time
- Communication skills
Territory Manager for UK & Nordics
Virtuozzo —London
- £100,000 - £140,000 a year
- Remote
- English
- Business development
- Travel
- Referral programme
Quick apply
EMEA Channel Marketing Manager
NETGEAR —Bracknell
- £72,000 - £86,000 a year
- Full-time
- Analysis skills
- Travel
- Budgeting
Quick apply
Channel Partner Manager
CybSafe —London
- £60,000 - £90,000 a year
- Remote
- CRM software
- Business development
- Marketing
Quick apply
Enterprise Partner Manager - United Kingdom, Northern Europe
ClickUp —London
- £165,000 - £195,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
- Annual leave
- Employee assistance programme
Senior Social Media Executive
Motive Agency —Chobham
- £31,000 - £34,000 a year
- Full-time
- Presentation skills
- Travel
- Mentoring
Quick apply
5d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
8d
Influencer & Community Manager
Procter & Gamble —Weybridge
- Full-time
- Communication skills
- Free parking
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- Data analysis skills
- English
- Research
Field Sales Representative (Red Bull Grocery) - South West London & North Surrey
Acosta —Sunbury
- £30,092.48 a year
- Full-time
- Annual leave
- Employee assistance programme
10d
Channel Account Manager, International
Solink —London
- £110,000 - £146,000 a year
- Full-time
- Remote
- Business development
- Communication skills
Global Channel Events Manager
Lenovo —Farnborough
- Full-time
- Communication skills
- Marketing
Travel Connectivity and Integrations Manager
Inghams & Santa's Lapland —Farnborough
- £45,000 - £50,000 a year
- Data analysis skills
- Analysis skills
- Travel
- Free parking
- Flexible schedule
4d

I want to receive the latest job alerts for channel manager in addlestone, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

channel manager jobs near addlestone, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

channel manager jobs in addlestone, sry

Assistant Customer Service Manager

Talent Development Manager

Communications Executive, Europe

Senior Brand Manager – DEWALT Tools & Solutions

Content and Events Assistant

Senior Brand Manager

Nespresso Out of Home New Business Development Manager - Horeca- South East

Junior Cluster Brand Manager

Territory Manager for UK & Nordics

EMEA Channel Marketing Manager

Channel Partner Manager

Enterprise Partner Manager - United Kingdom, Northern Europe

Senior Social Media Executive

Partner Success Manager, UK

Influencer & Community Manager

Graduate Programme 2027: Strategy & Operations Manager

Field Sales Representative (Red Bull Grocery) - South West London & North Surrey

Channel Account Manager, International

Global Channel Events Manager

Travel Connectivity and Integrations Manager

I want to receive the latest job alerts for channel manager in addlestone, sry

Explore jobs in more locations

Assistant Customer Service Manager

About Us

The Role

Key Responsibilities

What We’re Looking For

Key Skills & Experience

Why Join Us?

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected