Debt relief & collection occupations Work, Jobs in Addlestone, Sry (with Salaries)

Recovery Officer
Runnymede —Addlestone
- £27,178 - £33,631 a year
- Hybrid work
- Customer service
- Analysis skills
- Maths
- Free parking
- Annual leave
1d
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Collections Agent (Part Time)
Onmo —London
- £33,000 a year
- Part-time
- Remote
- CRM software
- Customer service
- Negotiation
Rent Income Recovery Officer - FTA (Gr 5)
Civic Recruitment Limited —Sutton
- £22.84 an hour
- Temporary
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
13d
Customer Accounts Specialist
Clarion Housing Group —Leatherhead
- £33,608 - £38,958 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
5d
Field Collections Agent
Orbit Credit Services —Isleworth
- £28,665 - £35,765 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
Field Agent / Warrant Officer
Resolvecall —Guildford
- £26,689.78 - £37,769.78 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Credit Controller - Open Market
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- IT
- Annual leave
Debt Recovery Agent
Abandoned Storage Auctions —Worcester Park
- £25,420 - £47,922 a year
- Full-time
- Analysis skills
- Data entry
- Financial services
- Free parking
Quick apply
11d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —South West London
- £2,566 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Controller (12 month FTC)
BCA —Camberley
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply
Customer Operations Agent (Collections)
Onmo —London
- £28,000 a year
- Remote
- CRM software
- Customer service
- Negotiation
Credit Controller
Herrington Carmichael LLP —Farnborough
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Collections Specialist
Updraft —London
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
Quick apply
Credit & Collections Analyst
Drew Marine —London
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Life insurance
Quick apply
Complaints & Arrears Executive
Hometree Finance —London
- £32,000 - £40,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Collections Strategy Manager
Onmo —London
- Hybrid work
- Sales
- SQL
- Analysis skills
Customer Outcomes Executive
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Free parking
- Annual leave
Quick apply
5d
Income and Recovery Recovery Officer - Fixed Term Contract
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
12d

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Recovery Officer

Runnymede -
Addlestone

Apply Now

Job details

Permanent
£27,178 - £33,631 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
Analysis skills
Maths
Organisational skills
IT
Communication skills
Office experience

Full job description

About The Role

We're looking for a Recovery Officer to join our Revenues team and play a key role in maximising the collection of Council Tax and Business Rates while supporting residents and businesses through financial challenges.

This is a rewarding and varied role where you'll manage a caseload of recovery accounts, apply legislation and professional judgement, and work closely with customers, enforcement agencies and internal partners to achieve positive outcomes. If you have excellent customer service skills, a passion for problem solving and the ability to manage complex cases with professionalism and empathy, we'd love to hear from you.

As a Recovery Officer, you will be responsible for progressing Council Tax and Business Rates accounts through the recovery process, ensuring all actions are compliant with legislation, council policy and best practice.

You will handle a wide range of recovery activities, from managing payment arrangements and enforcement action through to dealing with more complex cases involving insolvency, bankruptcy, charging orders, Debt Relief Orders and Breathing Space regulations.

The role requires strong communication skills, sound decision-making and a customer-focused approach. You'll work with residents, businesses and external agencies to maximise collection rates while identifying vulnerable customers and ensuring they receive appropriate support and advice.

Key Responsibilities

Manage a caseload of Council Tax and Business Rates recovery accounts.
Progress recovery action in line with legislation and council procedures.
Prepare and process court and post-court recovery work.
Handle complex customer enquiries relating to recovery and enforcement action.
Liaise with Enforcement Agents, court officers and other stakeholders.
Administer technical recovery processes including insolvency, IVAs, Debt Relief Orders and charging orders.
Conduct tracing and investigations to maximise revenue collection.
Support vulnerable customers by identifying appropriate financial assistance and support services.
Monitor payment arrangements and take timely action where necessary.
Contribute to achieving service targets for collection, arrears reduction and income maximisation.
Represent the Council at court hearings and tribunals when required.

Benefits

Hybrid working 3 days in the office, 2 days working from home
Flexible working and Flexi-leave
29 Days annual leave, plus bank holidays
Excellent Pension Scheme
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health insurance plan after 1 years’ service/ Dental after 3 years' service
Employee Assistance Programme (EAP)

Salary

Please note that Runnymede Borough Council is currently undertaking a pay and grading review, which is expected to be implemented during the summer. The successful applicant will be appointed under the Council’s current grading and salary structure and, following implementation of the new framework, will be assimilated into the revised pay structure in line with all existing employees.

This grading in the new pay structure for this role will be RBC3 (£30,767 - £33,631)

About You

We're looking for someone who can combine strong customer service skills with the ability to interpret legislation and make informed decisions. You will have:

Essential Requirements

Good GCSEs (or equivalent), including English and Maths.
Experience working with a variety of IT systems.
Excellent verbal and written communication skills.
Strong numerical and analytical skills.
Ability to work under pressure and meet deadlines.
A flexible and adaptable approach.
Excellent customer care skills.

Desirable Requirements

Experience working in a busy office environment.
Knowledge of, or ability to quickly learn, complex legislation.
Strong organisational skills and attention to detail.
A collaborative and team-focused approach.
Self-motivation and a proactive attitude.

Interview Date: 21st August 2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

All applications are handled in compliance with our privacy policy

Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

Apply Now

Refine Your Search

debt relief & collection occupations jobs in addlestone, sry

Recovery Officer

Collections Specialist

Collections Agent (Part Time)

Rent Income Recovery Officer - FTA (Gr 5)

Customer Accounts Specialist

Field Collections Agent

Field Agent / Warrant Officer

Credit Controller - Open Market

Debt Recovery Agent

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Credit Controller (12 month FTC)

Collections Agent

Customer Operations Agent (Collections)

Credit Controller

Collections Specialist

Credit & Collections Analyst

Complaints & Arrears Executive

Collections Strategy Manager

Customer Outcomes Executive

Income and Recovery Recovery Officer - Fixed Term Contract

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