Foundation manager Work, Jobs in Addlestone, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
13d
Facilities Manager
New Barn School —Horsham
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Delivery Programme Manager
North London NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Annual leave
4d
Transformation Manager
Royal Surrey NHS Foundation Trust —Leatherhead
- £41.54 an hour
- Part-time
4d
People Operations Manager
Tecknuovo —London
- Hybrid work
- Human resources
Head of Performance Improvement
North London NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Full-time
- Annual leave
4d
Senior Account Manager
AkzoNobel —Slough
- £52,900 - £75,600 a year
- Sales
- Travel
- In-person
Quick apply
Chief Operating Officer
Guy's and St Thomas' NHS Foundation Trust —London
- £121,528 - £138,529 a year
- Weekend availability
2d
Senior Operational Resilience Manager
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
1d
Stakeholder Relations Manager
NARTAM Foundation for Arts and Media Ltd. —Watford
- £7,100 a month
- Full-time
- In-person
- Communication skills
Quick apply
9h
Sales Development Manager - P&G Professional
Procter & Gamble —Weybridge
- Full-time
- Hospitality
- Project management
- Free parking
- Employee stock ownership plan
8a Neighbourhood Service manager - Spelthorne
Surrey and Borders Partnership NHS Foundation Trust —Staines-upon-Thames
- £59,798 - £67,020 a year
- Full-time
2d
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Mentoring
- In-person
- Annual leave
- Employee discount
4d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
Associate HR Business Partner
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £63,665 - £70,887 a year
- Full-time
- Management
- Supervising experience
- Human resources
10d
Influencer & Community Manager
Procter & Gamble —Weybridge
- Full-time
- Communication skills
- Free parking
11d
Sr Manager, PayPal+ UK Lead
paypal —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
- Annual leave
Senior Operations Manager
The Green Room Foundation Ltd —Windsor
- From £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Travel
- Annual leave
- Life insurance
Quick apply

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foundation manager jobs near addlestone, sry

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
13 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

foundation manager jobs in addlestone, sry

Customer Service Manager

Facilities Manager

Customer Success Manager

Delivery Programme Manager

Transformation Manager

People Operations Manager

Head of Performance Improvement

Senior Account Manager

Chief Operating Officer

Senior Operational Resilience Manager

Stakeholder Relations Manager

Sales Development Manager - P&G Professional

8a Neighbourhood Service manager - Spelthorne

Delivery Manager

Customer Service Assistant Manager

IT Manager

Associate HR Business Partner

Influencer & Community Manager

Sr Manager, PayPal+ UK Lead

Senior Operations Manager

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