Customer care specialist Work, Jobs in Airdrie, Nlk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Starbucks Barista
OCO —Coatbridge
- £13.45 an hour
- Weekend availability
14d
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
19h
Customs & Compliance Specialist
Exolum —Grangemouth
- £40,000 - £50,000 a year
- Microsoft Office
- Maths
- Accounting
12d
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Engineering Officer (Traffic and Transportation)
South Lanarkshire Council —South Lanarkshire
- £52,392 - £53,177 a year
- Full-time
- AutoCAD
- Military
- English
- Annual leave
- Employee assistance programme
7d
Manufacturing Operative
Clayton Glass Limited —Bellshill
- From £12.71 an hour
- Full-time
- Heavy lifting
- English
- Forklift
- Free parking
- Health & wellbeing programme
Quick apply
Depot Supervisor
LF&E Refrigerated Transport —Hamilton
- £33,321.60 - £37,323.00 a year
- Overtime
- Supervising experience
- Driving
- Leadership
- Employee assistance programme
12d
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
12d
IM&T Technician
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Customer service
- No degree
- IT
4d
Gym Manager (Temporary) - REQ06323
North Lanarkshire Council —Airdrie
- £43,043 - £49,231 a year
- Temporary
- Supervising experience
- Annual leave
12d
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
12d
G2 Admin Assistant (Auchintibber)
South Lanarkshire Council —South Lanarkshire
- £14,663 - £14,872 a year
- Part-time
- Military
- English
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Guest Operations Specialist GLA
Signature Aviation —Glasgow
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
17h
Marketing Executive
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
5d
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
1d
Starbucks Store Supervisor
OCO —Coatbridge
- £14.45 an hour
- Full-time
14d
Project Planner
Dalkia Operations —Glasgow
- £45,000 a year
- Full-time
- Customer service
- Contracts
- Mechanical knowledge
Tesco Travel Money Advisor
Travelex —Glasgow
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in airdrie, nlk

Retention Specialist

Starbucks Barista

Financial Investigator

Customs & Compliance Specialist

Sales Advisor

Engineering Officer (Traffic and Transportation)

Manufacturing Operative

Depot Supervisor

Driver

IM&T Technician

Gym Manager (Temporary) - REQ06323

Health and Wellness Sales Advisor

G2 Admin Assistant (Auchintibber)

Guest Operations Specialist GLA

Marketing Executive

Architectural Technician

Service Manager

Starbucks Store Supervisor

Project Planner

Tesco Travel Money Advisor

I want to receive the latest job alerts for customer care specialist in airdrie, nlk

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