The post holder will provide administrative and research laboratory support to Research & Innovation teams to ensure the safe, efficient and compliant delivery of clinical research studies.
Working under the supervision of registered research staff, the post holder will support study set‑up, delivery, data management, and appropriate participant-facing activity, maintaining accurate research documentation in line with Good Clinical Practice (GCP), Trust policies and the UK Framework for Health and Social Care Research.
The role requires effective communication with research teams, study participants and Trust services and contributes to maintaining a high standard of participant care and research governance.
Provide clinical and participant support under supervision by assisting with the collection and preparation of research samples and observations (e.g. blood pressure, phlebotomy, urine testing, ECG where competent), coordinating sample logistics with couriers and sponsors, and ensuring participant dignity, privacy and infection control at all times. Support research administration and governance by maintaining accurate study documentation in line with ICH GCP, Trust SOPs and governance requirements, including version control, archiving, training records and preparation for monitoring and audit visits. Contribute to data management through accurate entry, tracking and retrieval of study data, maintaining confidentiality and responding to data queries. Deliver comprehensive administrative and operational support by managing communications, appointments, meetings, records, supplies and equipment, while acting as a key point of contact for the research team. Work collaboratively with multidisciplinary teams and external stakeholders, demonstrate effective communication, and uphold Trust policies, values, and professional standards including health and safety, safeguarding, and continuous professional development.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Clinical & Participant Support (Under Supervision)
- Assist with collection and preparation of research samples and participant observations in line with study protocols (e.g. blood pressure, phlebotomy, urine testing).
- Arrange and liaise with sample couriers and study sponsors to ensure the effective collection and delivery of study samples.
- Utilise extended skills such as venepuncture and ECG where trained and competent .
- Maintain participant dignity, privacy and confidentiality at all times.
- Support infection prevention and control measures within the research environment.
Research Administration & Governance
Download, collate, file and maintain study documentation in accordance with ICH GCP, Trust SOPs and research governance requirements.
Support version control, archiving and retrieval of study records.
Maintain training records, CVs and GCP certification for research staff on relevant systems (e.g. EDGE or equivalent).
Organise and support monitoring, audit and inspection visits.
Liaise with clinical and non‑clinical teams to compile essential study paperwork, logs and recruitment reports.
Data Management & IT Systems
Input and retrieve study data using approved research databases and hospital systems.
Maintain accurate records, spreadsheets and trackers in line with data protection and confidentiality requirements.
Support routine reporting and respond to data queries as required.
Administrative & Operational Support
Act as first point of contact for the research team, answering telephone and email enquiries and taking messages as appropriate.
Book and manage appointments, rooms, diaries, transport and meeting arrangements.
Attend and minute research meetings as required, distributing actions and notes.
Maintain stationery and Research Laboratory stocks and coordinate equipment repair and maintenance requests.
Communication & Teamwork
Communicate effectively with colleagues, patients, research participants and external stakeholders.
Work collaboratively within the Research & Innovation team to support service delivery and continuity.
Support students, apprentices or work placements as required.
Governance, Safety & Professional Practice
Comply with Trust policies including confidentiality, safeguarding, health & safety, infection control and information governance.
Report incidents, accidents or risks in line with Trust procedures.
Participate fully in mandatory training, appraisal and personal development activities.
Demonstrate Trust values in all aspects of work.
