technical support engineer Work, Jobs in albrighton, shr (with Salaries)

Advanced Technical Support Engineer
Schneider Electric —Telford
- Full-time
- Hybrid work
- Computer literacy
- English
- Programmable logic controllers
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
1d
Technical Support Engineer - Automotive
Segula Technologies —Birmingham
- Full-time
- Automotive diagnostics
Quick apply
NOC Engineer
M Group —Birmingham
- 12 hour shift
- Computer networking
- IT
- Communication skills
- Employee discount
3d
Service Desk Engineer
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
14d
Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
8h
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Systems Engineer
Ericsson —Wednesbury
- Oracle
- No degree
- Linux
8d
Tier 2 Service Desk Engineer
The 848 Group —Stafford
- £31,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
Customer Support Engineer (Site)
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Administrative experience
- Organisational skills
Automotive Systems Support Engineer
RAC —Walsall
- Microsoft Office
- Automotive diagnostics
- Communication skills
- Annual leave
Tier 3 Service Desk Engineer
The 848 Group —Stafford
- £39,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
Training & Solutions Engineer
Solid State Group PLC —Birmingham
- Full-time
- Travel
- Mentoring
- Computer networking
- Annual leave
- Sick pay
Quick apply
7d
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office

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Advanced Technical Support Engineer

Schneider Electric -
Telford

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Computer literacy
English
Electrical engineering
Technical support
Programmable logic controllers
Computer skills
Typing
BTEC
Communication skills
Time management

Full job description

Job Description:

Advanced Technical Support Engineer – Automation

Your Mission:

We are currently recruiting for a person to join our Advanced Technical Support team to support our

Automation products. You will provide a high level of support on the Schneider Electric range of Automation products; actively promoting Schneider Electric products from all brands and providing technical and application support, as well as fault finding and commissioning assistance to all external and internal customers.

Work with the sales team to identify and develop new business. Driving customer satisfaction by collaborating with other departments within Schneider to resolve challenges, and to promote product or process improvements.

You will receive full product training and assistance from our staff on internal systems & processes,

and the freedom to learn & express interest in other products ranges within the business.

Internal

Your Responsibilities:

Pre-Sales Technical Support providing precise and clear detailed assistance to enable customers to select and purchase correctly and easily.
Post Sales Technical advice providing detailed information to help customers to install and commission our products quickly and efficiently.
Conduct methodical questioning regarding site safety and provide diagnosis and effective resolutions for application design, installation, commissioning, and breakdown issues.

Propose solutions based on thorough questioning of customer needs, ensuring alignment with product capability, application, standards, legislation, and budgetary constraints.
Collaborate with Product Application Engineers and Expert Level Technical Support to ensure customers receive the highest level of support across all products, regardless of complexity.
Contribute to the development and administration of advanced technical training for internal staff to enhance skills and knowledge.
Demonstrate excellent communication skills via telephone, email, and in-person interactions.
Provide effective and timely assistance to customer issues, enter support activities into the Department Case Tracking System, and ensure excellence in data quality and efficient case management to meet SLAs.

Skills and attributes:

An Electrical industry relevant qualification, e.g., City and guilds or BTEC. Apprentice trained, or evidence of time served will be considered.
Minimum 2 years’ experience in an Electrical Engineering or technical support role
Experience within the Industrial Automation sector
Experience with Variable Speed Drives and Motion products.
Experience with ladder logic / PLC applications/HMI’s
Detailed knowledge of the Schneider Electric product range or similar competitor products
Computer Literate with good typing skills
Well-developed interpersonal skills, written and verbal.
Excellent Time Management Skills
The ability to work well within a team and empower others.
Ability to communicate effectively, both verbally and written in English.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

(External) English Qualifications:

Let us learn about you! Apply today.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Apply Now

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Advanced Technical Support Engineer