Customer support representative Work, Jobs in Alcester (with Salaries)

Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Territory Representative
Howdens Joinery Co. —Alcester
- Full-time
- Sales
- Annual leave
- Employee discount
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Memorial Advisor
WesterleighGroup —Pershore
- From £26,842 a year
- Weekend availability
- Sales
- IT
- Free parking
- Employee discount
13d
Business Development Manager (Digital Forensics)
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service Representative
Kite Packaging —Coventry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
13d
Baggage Hall Agent - PART TIME - Birmingham Airport
Swissport International AG —Birmingham
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Sales Administrator
TrustFord —Stratford-upon-Avon
- From £13.52 an hour
- Hotel
- Annual leave
- Employee discount
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme
Customer Service Representative
HSBC Global Services Limited —Worcester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
9d
CSR
HSBC Global Services Limited —Coventry
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Site Technician/Caretaker
BAM UK & Ireland —Alcester
- £13.50 an hour
- Maintenance
- Driving
- IT
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
Digital Solutions Sales Representative
Doka —Kenilworth
- Up to £100,000 a year
- Full-time
- Remote
- Travel
- Business
- Communication skills
- Annual leave
- Life insurance
Assembly Fitter
Geometric Manufacturing Ltd —Tewkesbury
- £14.28 an hour
- Part-time
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
Walker and Hawkes —West Bromwich
- £12.71 an hour
- Microsoft Excel
- Sales
- Customer service
- Free parking
Quick apply
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience

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Administrative Support Officer

Civic Recruitment Limited
Redditch

Quick apply

Job details

Part-time
£16.51 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

2 months contract with a Local Authority

Job Title: Administrative Support Officer (Part-Time)

Job Purpose

To provide efficient administrative, technical and customer support to the Parks and Greenspaces Service, ensuring the effective day-to-day operation of parks, greenspaces and allotment services.

The postholder will act as a key point of contact for residents, tenants, stakeholders and contractors, maintaining accurate records, supporting service administration, coordinating meetings, and assisting officers in delivering high-quality customer-focused services.

Key Responsibilities

Administrative Support

Provide comprehensive administrative support to the Parks and Greenspaces team.
Maintain accurate records, databases, filing systems and service documentation.
Prepare and process correspondence, reports, forms and other service-related documents.
Support the organisation of meetings, including scheduling, agenda preparation and minute taking.
Assist with data entry, record management and general office administration.
Provide technical administrative support to officers when required.

Customer and Stakeholder Support

Act as a first point of contact for residents, allotment tenants and stakeholders via email and telephone.
Respond to routine enquiries and direct more complex issues to the appropriate officer.
Monitor and manage the Parks and Open Spaces inbox, ensuring timely responses to enquiries.
Support the administration of allotment applications, waiting lists, tenancy records and site information.
Assist with parks and greenspace-related enquiries and customer requests.

Team Support

Liaise with colleagues, contractors, site representatives and external partners as required.
Provide administrative support to projects, events and service initiatives.
Assist in maintaining effective communication across the service.
Provide cover for colleagues during periods of absence where required.

Corporate Responsibilities

Ensure all work is carried out in accordance with Council policies, procedures and customer service standards.
Maintain confidentiality and accuracy in handling information and records.
Promote a positive and professional image of the Council at all times.
Comply with health and safety, data protection and safeguarding requirements.

Essential Experience

Previous experience in an administrative, business support or customer service role.
Experience dealing with customer enquiries in a professional manner.
Experience maintaining records, databases and documentation.
Experience using Microsoft Office applications, including Outlook, Word and Excel.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant administrative or business support qualification (desirable).
Evidence of ongoing professional development (desirable).

Skills and Knowledge

Excellent organisational and time management skills.
Strong written and verbal communication skills.
Good IT skills and confidence using office software and databases.
Ability to prioritise workloads and meet deadlines.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Professional and customer-focused approach.
Understanding of confidentiality and data protection principles.
Knowledge of local government services or parks and greenspaces operations (desirable).

Additional Information

Pay Rate: £16.51 per hour.
Hours: 25 hours per week.
Location: Redditch.
Working Pattern: Part-time (e.g. 3 days per week).
Working Arrangement: Hybrid (office-based and remote working).
Occasional flexibility may be required to support meetings, service activities or events.
Commitment to delivering excellent customer service and supporting team objectives.
We operate on a bi-weekly payment schedule.
Closing date: Soon – early applications are encouraged

Quick apply

Refine Your Search

customer support representative jobs in alcester

Administrative Support Officer

Territory Representative

Customer Care Coordinator

Customer Success Advisor

Memorial Advisor

Business Development Manager (Digital Forensics)

Customer Service Representative

1st Line Team Leader

Baggage Hall Agent - PART TIME - Birmingham Airport

Sales Administrator

Customer Success Representative – eShepherd

Customer Service Representative

CSR

Operations & Compliance Coordinator

Site Technician/Caretaker

Sales Development Representative

Digital Solutions Sales Representative

Assembly Fitter

Customer Service Representative

Account Coordinator

I want to receive the latest job alerts for customer support representative in alcester

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