Client relations specialist Work, Jobs in Alderley Edge, Chs (with Salaries)

Specialist Customer Care
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
5d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Independent Sexual Violence Advisor (ISVA) – Crewe
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Crewe
- £26,574 - £28,574 a year
- Full-time
- In-person
- Care plans
Quick apply
Underwriter Support
SDKA LTD —Cheadle
- £25,000 - £32,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Procurement Client Partner
Barclays —Knutsford
- Financial services
- Negotiation
2d
Business Support Manager
Quest Legal Advocates Ltd —Salford
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
1d
Benefits Advice Officer
Trafford Council —Trafford
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
Workplace Investigations Specialist
Horwich Farrelly Solicitors —Manchester
- Hybrid work
- Analysis skills
- Travel
- Human resources
8d
Graduate Underwriter
SDKA LTD —Cheadle
- £28,000 - £34,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
PR & Social Executive
Impression Digital —Manchester
- £25,500 a year
- Hybrid work
- Social media management
- Travel
- Communication skills
13d
Senior Education Coordinator
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
Team PA
Irwin Mitchell —Manchester
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
6d
Service Management Lead
Barclays —Knutsford
- Communication skills
- Negotiation
9d
Bid Manager
Equans —Didsbury
- Full-time
- Hybrid work
- Management
- IT
- Annual leave
- Employee assistance programme
Specialist Case Manager (Catastrophic, Spinal, Brain Injury)
HCML —Manchester
- £40,000 - £55,000 a year
- Part-time
- Rehabilitation centre
- Travel
- Annual leave
- Employee assistance programme
Asset Surveyor
Equans —Winsford
- Full-time
- Annual leave
- Employee assistance programme
12d
Customer Service Advisor
Ascent —Manchester
- £26,325 a year
- Full-time
- Computer literacy
- Organisational skills
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
Senior Conveyancing Technical Specialist
PLS Solicitors —Altrincham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Customer Service Advisor
Barclays —Northwich
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
7d
eDiscovery Specialist
DAC Beachcroft —Manchester
- Hybrid work
- Project management
- Financial services
- AI
Quick apply

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Specialist Customer Care

Barclays -
Knutsford

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Job details

Permanent
5 days ago

Qualifications

Administrative experience
Communication skills
Banking

Full job description

Date live: 03/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000121432

Join us as a Specialist Support Analyst at Barclays, to provide exceptional customer service while resolving more complex customer needs/requests.

To be successful as Specialist Support Analyst, you should have:

Strong sense of client focus.
Excellent communication skills.
Problem solving skills.

Some other highly valued skills may include:

Client facing background.
Ability to adapt to change.
Can work collaboratively.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

client relations specialist jobs in alderley edge, chs

Specialist Customer Care

Client Support Specialist

Independent Sexual Violence Advisor (ISVA) – Crewe

Underwriter Support

Procurement Client Partner

Business Support Manager

Benefits Advice Officer

Workplace Investigations Specialist

Graduate Underwriter

PR & Social Executive

Senior Education Coordinator

Team PA

Service Management Lead

Bid Manager

Specialist Case Manager (Catastrophic, Spinal, Brain Injury)

Asset Surveyor

Customer Service Advisor

Senior Conveyancing Technical Specialist

Customer Service Advisor

eDiscovery Specialist

I want to receive the latest job alerts for client relations specialist in alderley edge, chs

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