Customer support & client services managers Work, Jobs in Alderley Park, Chs (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Customer Service Manager - Retention SME Direct
Bupa —Salford
- From £56,300 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
6d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
7d
New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Sales
- Travel
- In-person
Quick apply
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
New Partner Experience Team Lead - Belgium Market (12 months FTC)
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
Guest Service Manager
Little Lion Entertainment —Manchester
- Weekend availability
- Management
- English
- Supervising experience
- Employee assistance programme
Quick apply
Customer Service Team Leader
The Beauty Tech Group Trading Limited —Stockport
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Leadership
- Free parking
- Work from home
Quick apply
New Partner Experience Team Lead - French Market
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Analysis skills
- Continuous improvement
- IT
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Client Services Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Success Manager (UK)
LegionellaDossier —Manchester
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Customer Resolution Manager
First Choice Homes Oldham —Oldham
- £50,670 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
Customer Liaison Manager
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Employee discount

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customer support & client services managers jobs near alderley park, chs

Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales
Analysis skills
Supervising experience
Leadership
Communication skills

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

–––––––––––––

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer support & client services managers jobs in alderley park, chs

Telesales Team Manager - Customer Loyalty

Customer Experience Team Manager

Customer Service Manager - Retention SME Direct

Customer Experience Manager

New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking

Quality Checker

Commercial Support Manager

New Partner Experience Team Lead - Belgium Market (12 months FTC)

Guest Service Manager

Customer Service Team Leader

New Partner Experience Team Lead - French Market

Customer Service Manager X2

Senior Manager - Real Time Delivery Manager EMEA

Customer Onboarding Team Leader

Contact Centre Team Leader

Client Services Manager

Customer Success Manager (UK)

Customer Resolution Manager

Contact Centre Team Leader

Customer Liaison Manager

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