Who We Are
Apprentify unlocks talent and accelerates digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions.
We're fast-moving and growing fast. Things change quickly, priorities shift and you'll often be building the plane while flying it. If that sounds stressful, this probably isn't the role for you. If it sounds like the kind of place where you can actually get things done without ten layers of sign-off, keep reading.
Quick Fact
Remote-first with occasional travel for team events or meetings
Full-time, permanent
Reports to the Business Support Manager
Safer Recruitment checks required before starting
Life in the Role
You'll be the connective tissue between our Coaches, Trainers and Management, keeping the operational wheels turning across multiple departments at once. One minute you're scheduling virtual classroom sessions, the next you're registering learners for accreditations, the next you're jumping in to cover the Enablement team or supporting Customer Success with systems orientation.
You'll keep learner information accurate across our e-learning platforms, track attendance and engagement, and use RAG reporting to flag where learners need extra support. You'll mark e-learning activities within SLA, answer learner queries and know when to escalate something to a Development Coach rather than trying to solve it yourself.
You'll also work closely with our Inclusion team to make sure learners who need extra support are identified early and actioned properly. Apprentify is Grade 1 Ofsted-rated, and we intend to stay that way, so you'll build a working knowledge of apprenticeship funding, Awarding Organisation requirements and Skills Funding Agency processes as you go.
The Honest Hard Bit
This role sits across a lot of moving parts and a lot of different people's priorities at once. You won't always have a neat checklist waiting for you each morning. Some days will be steady admin, others will be firefighting a scheduling clash or an urgent learner escalation with no warning. You need to be comfortable holding several plates at once and knowing which one to catch first.
Is This For You?
Yes if you:
Thrive on variety and don't need every task mapped out in advance
Can prioritise on the fly when three things land on your desk at once
Take pride in getting the small operational details right
Are comfortable working independently in a remote team
Probably not, if you:
Need a fixed daily routine with minimal change
Prefer working on one project at a time, start to finish
Find ambiguity draining rather than energising
️ What You Bring
Minimum 2 years' experience working within apprenticeships or a similar education setting
Excellent organisational and time management skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office applications
What We Offer
Competitive salary
25 days annual leave (plus bank holidays), increasing with length of service
Private medical insurance
Birthday Leave + Volunteer Day
Hybrid working with regular collaboration days in our Wilmslow HQ
Ongoing professional development and leadership support
Enhanced family leave policies
Access to mental health and wellbeing support
Regular company-wide events and team socials
How to Apply
Send us your CV along with a short note on the operational chaos you've handled best and how you kept it under control. We'd rather hear a real example than a generic cover letter.
At Apprentify, we are committed to creating a diverse and inclusive workforce that reflects the communities we serve. We welcome and encourage applications from people of all backgrounds, particularly those who are currently underrepresented in our workforce. We value different perspectives, lived experiences and ways of thinking, and we recognise the positive impact they have on our learners, our culture and our organisation.
We are dedicated to removing barriers in our recruitment process and will provide reasonable adjustments where needed to ensure all candidates have a fair opportunity to succeed. If you have any questions about the application process or would like to discuss reasonable adjustments, please get in touch with us – we're here to support you.
