Operating department Work, Jobs in Aldermaston, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Showroom Assistant
Minoli —Oxford
- £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
4d
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
7d
Processing Operator
PCS Wireless GLOBAL —Bracknell
- Full-time
- Administrative experience
- Data entry
Quick apply
MCA DoLs Assessor
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
6d
Business Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
- Annual leave
6d
Volunteer - Witness Care
Thames Valley Police —Calcot
Lighting Technician
TSL Lighting Ltd —Basingstoke
- Up to £26,437 a year
- Full-time
- Warehouse experience
- In-person
- Free parking
Quick apply
1d
Plant Manager
J Mould (Reading) —Reading
- £60,000 - £70,000 a year
- Full-time
- Maintenance
- Organisational skills
- Construction
- Health & wellbeing programme
Quick apply
4d
Data Integrity Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
- Nursing home
- Leadership
6d
Data Quality Assistant
NHS Thames Valley Integrated Care Board —Oxford
- £28,392 - £31,157 a year
- Full-time
- SQL
6d
Engineering Support Technician Apprentice
Surface Technology International —Hook
- Full-time
- Employee discount
Quick apply
5d
Operator II manufacturing
Thermo Fisher Scientific —Basingstoke
- Full-time
- Annual leave
- Referral programme
10d
Complex Care Team Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
6d
Senior Analyst
Abbott Laboratories —Abingdon
- Full-time
- Laboratory experience
Digital and AI Development Manager
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
6d
Night Supervisor (Live-in Accommodation available)
The Oxfordshire Golf Hotel and Spa —Thame
- £28,115 a year
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
13d
Laboratory Assistant
Mondelēz International —Reading
- Full-time
- Computer literacy
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Spanish Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
6d
Operations/ Warehouse Apprentice
Intec Business Colleges —Reading
- £20,800 a year
- Full-time
- Driving
- IT
- In-person
Quick apply
11d

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

operating department jobs in aldermaston, brk

Customer Services Executive

Showroom Assistant

Away from Home - New Business Development Executive (Lincolnshire)

Processing Operator

MCA DoLs Assessor

Business Officer

Volunteer - Witness Care

Lighting Technician

Plant Manager

Data Integrity Officer

Data Quality Assistant

Engineering Support Technician Apprentice

Operator II manufacturing

Complex Care Team Coordinator

Senior Analyst

Digital and AI Development Manager

Night Supervisor (Live-in Accommodation available)

Laboratory Assistant

Spanish Revenue Management Analyst

Operations/ Warehouse Apprentice

I want to receive the latest job alerts for operating department in aldermaston, brk

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