Audio visual technician Work, Jobs in Aldershot, Ham (with Salaries)

Senior Repair Technician - Uxbridge
Encore Global —Uxbridge
- Full-time
- Customer service
- Maintenance
- Hotel
2d
Structured Cabling Technician (CIS)
Skanska —Middlesex
- Bereavement leave
3d

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Senior Repair Technician - Uxbridge

Encore Global -
Uxbridge

Apply Now

Job details

Full-time
2 days ago

Qualifications

Supplier ordering
Hardware repair
Equipment repair
Stock ordering
Customer service
Stock checks
Maintenance
Team management
Quality control
Data entry
Physical stocktaking
Purchasing
Management reporting
Customer interaction
Site housekeeping
Stocktaking
Planned maintenance

Full job description

Senior Repair Technician

Uxbridge, London

On-Site Warehouse Role

Position Overview

Facilitate, supervise, and conduct regional repair of Encore owned equipment. Responsible for implementing & overseeing daily and quarterly equipment repair and quality control (QC) processes. Conducts product research, performs random and planned quality control checks on regional equipment. Purchases shop related items and provides reporting as necessary on key repair metrics. May supervise a Repair Technician. Reports into Warehoue Supervisor or Warehouse Manager subject to region.

Key Job Responsibilities

Equipment Maintenance & Repair:

Oversee and perform technical & cosmetic repair and maintenance on Encore equipment and road cases.
Support all Quality Control processes and procedures.
Develop and implement service/maintenance tracking and reporting system, ensuring repair progress are documented and reported; and ensuring compliance to manufacturer/warranty policy.
See the Bigger Picture - Maintain relationships with vendors and order necessary parts to complete repairs.
Establish and provide reporting on key repair metrics and ROI.
Adhere to health and safety regulations and wear appropriate Personal Protective Equipment (PPE)
Report all HSE issues to the Warehouse Manager and HSE Manager

Customer Service:

Deliver World Class Service - Provide excellent service and strive to exceed the expectations and needs of internal and external customers.
Value People - Maintain positive relationships with Encore hotel teams through effective communication and satisfactory service.

Equipment Handling and Tracking:

Perform annual physical inventory of equipment.
Maintain a clean and tidy workspace.

Systems Knowledge:

Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Interact with other staff, internal customers, and outside vendors.
Manage system generated pick-lists & order entry as necessary.
Manage the service module in the system.

Job Requirements

1-2 years technical repair experience, preferably in the audio visual industry
Ability to take direction & communicate with managers and subordinates

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Apply Now

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Senior Repair Technician - Uxbridge

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