it engineer Work, Jobs in aldershot, ham (with Salaries)

Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
6d
Technical Support Engineer II
Delinea —Bracknell
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Technical Support Engineer
Motion Applied —Woking
- Hybrid work
- Azure
- Data analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Technical Support Engineer, Advanced
Keysight Technologies, Inc. —Wokingham
- Part-time
- PMP
- Engineering
- Master's degree
12d
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Customer service
- Engineering
- Maintenance
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Commercial EV Technical Support Engineer
BYD Europe —Hounslow
- Microsoft Excel
- Engineering
- SQL
Technical Support Engineer – Bilingual (French and English speaker)
HP —Reading
- Full-time
- Bilingual
- Spanish
- English
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Microsoft Outlook
- Word processing
- Maintenance

More jobs to discover

Find similar jobs that you might be interested in.

Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
Professionally managing customer interactions both via phone and in writing - Understand how Data Center services work (remote hands, provisioning, change /…
Technical Support Engineer
Appspace —London
Comfortable and professional on camera — this role includes live video sessions with customers. In addition to resolving customer issues via our ticketing…
Quick apply
2d

I want to receive the latest job alerts for it engineer in aldershot, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it engineer jobs near aldershot, ham

Technical Support Engineer jobs in Reading

Technical Support Engineer jobs in Basingstoke

Technical Support Engineer jobs in Wokingham

Technical Support Engineer jobs in Bracknell

Nhs Support Worker jobs in London

Technical Support Engineer jobs in Manchester

Technical Support Engineer jobs in Wiltshire

It Support jobs in Manchester

Technical Support Engineer jobs in Remote

Technical Support Engineer jobs in Newbury

Technical Support Engineer jobs in Leeds

Technical Support Engineer jobs in West Yorkshire

Support Worker jobs in Stockton On Tees

Maintenance Engineer jobs in Peterborough

Technical Theatre jobs in Greater Manchester

Technical Support Engineer jobs in Swindon

Technical Support Engineer jobs in West Midlands Region

Technical Support Engineer jobs in Palmers Green

It Support jobs in North East Region

Technical Support Engineer jobs in Nottingham

Technical Support Engineer

Fujitsu -
Basingstoke

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Oracle
DNS
Linux
Business requirements

Full job description

Service Team Engineer

Location: Basingstoke

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Team member you will contribute to this by providing 2nd and 3rd Line Technical Support for a contract. This includes supporting and maintaining the Hardware, Software, Applications and Network. Also, the team log, and respond to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.

Your role will primarily be the maintenance and improvement of the secure implementation of the physical and virtual servers providing the system environments. This will involve testing and application of monthly patches to Linux operating systems and applications on all servers . There will be testing and applying scheduled patches to Oracle software, as well as firmware patches. You will be investigating and implementing updates in response to security alerts and annual security health checks. In addition, there will be the continuing improvement to the hardening of Linux and the Oracle software. You will be reporting into the Service Delivery Lead working with the customer team, service delivery peers, 3rd Parties, Service Lines capability teams, colleagues across service operations, service management and the programme delivery team.

Your transferable skills and experience:

Experience in the following key technologies used on the contract are desirable: Oracle Linux/Red Hat Enterprise Linux, Oracle Application and Database Servers, LogRhythm SIEM tool and Microsoft System Center.
Technical Capability. Works within a team with some supervision supporting end users with technical queries relating to several products/systems.
Business Awareness. Develops an understanding of the customers’ environment and service delivery requirements to enable the delivery of the service.
Process. Follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries.
Problem Solving. Takes ownership for listening to and understanding the customer’s problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner.
Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis.
Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative.
Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements.

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills or background, this could be the next opportunity for you.

Must be willing and eligible to undergo security clearance.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of one stages of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#DNS

Apply Now

Refine Your Search

it engineer jobs in aldershot, ham

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer II

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer, Advanced

2nd Line Technical Support Engineer

Energy Storage Technical Support Engineer-UK

First Line Technical Support Engineer

Commercial EV Technical Support Engineer

Technical Support Engineer – Bilingual (French and English speaker)

First Line Technical Support Engineer (Shift Patterns)

Energy Storage Technical Support Engineer

More jobs to discover

I want to receive the latest job alerts for it engineer in aldershot, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected