Regional it support specialist Work, Jobs in Alexandria, Wdu (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Administration Officer - Patient Services B2
NHS Scotland —Alexandria
- £26,696 - £28,988 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Digital Programme Manager B8A - 2 Posts
NHS Scotland —Glasgow
- £65,125 - £70,303 a year
- Full-time
- Hybrid work
- Patient care
- IT
- Leadership
Consultant Ophthalmologist
NHS Scotland —Greenock
- £111,430 - £148,064 a year
- Full-time
- Organisational skills
- Leadership
- Teaching
Specialist Community Public Health Nurse - School Nurse
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Nursing
- Driving
- IT
- Annual leave
- Employee assistance programme
6h
Regional FCAMHS Coordinator B8A
NHS Scotland —Glasgow
- £65,125 - £70,303 a year
- Full-time
- Leadership
- Teaching
Head of Corporate Communications, Brand & External Engagement
Glasgow Kelvin College —Glasgow
- £61,086 - £66,345 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
12h
Business Continuity Planning Specialist
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Assistant Civil Contingencies Officer (Full Time) (Permanent)
Renfrewshire Council —Paisley
- £33,470 - £35,313 a year
- Organisational skills
- Communication skills
11d
Regional Business Development Manager
Freyssinet —Glasgow
- Civil engineering
- Engineering
- Business development
Regional Senior Director - Scotland
British Business Bank —Glasgow
- Monday to Friday
- Hybrid work
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Change Manager - Glasgow Tribunal Centre
HM Courts and Tribunals Service —Glasgow
- £35,335 - £37,847 a year
- Part-time
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
3d
UK Regional Sales Manager
Mercury Hampton Ltd —Glasgow
- £45,000 - £55,000 a year
- Sales
- Leadership
Quick apply
Technical Engineer (Electrical)
Strathclyde Partnership for Transport —Glasgow
- £49,670 - £55,490 a year
- Monday to Friday
- Communication skills
- Employee assistance programme
11d
Medical Officer - Alcohol and Drug Recovery Service
NHS Scotland —Glasgow
- £92,518 - £118,647 a year
- Part-time
1d
Global Systems Manager (Sustainability)
Weir Group —Glasgow
- Full-time
- Data analysis skills
- Travel
- IT
H&S Advisor / H&S Manager
AmcoGiffen —Cumbernauld
- £35,000 - £75,000 a year
- Weekend availability
- Civil engineering
- Driving
- Communication skills
- Life insurance
Quick apply
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Glasgow
- Full-time
- Data analysis skills
- Travel
- Leadership
Quick apply
Finance Project Lead – Sustainability and Value B7 (4 posts)
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
14d
Project Manager / Senior Project Manager (Development)
AmcoGiffen —Cumbernauld
- £59,000 - £74,000 a year
- Full-time
- Engineering
- Communication skills
- Life insurance
Quick apply

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regional it support specialist jobs near alexandria, wdu

Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

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