Aftersales support Work, Jobs in Alford, Som (with Salaries)

Aftersales Support
SYNTEGON —Bristol
- Full-time
- Engineering
- Bakery
Quick apply
Service Advisor
Foray Motor Group —Shaftesbury
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton
Howards Motor Group —Taunton
- £26,523 a year
- Full-time
- Customer service
- IT
- Communication skills
People Advisor
Rygor Group Ltd —Westbury
- £20,857 a year
- Part-time
- Microsoft Office
- Human resources
- Organisational skills
- Health & wellbeing programme
- Annual leave
3d
Parts Supervisor - Bath KIA
Allen Motor Group —Bath
- £32,000 - £35,000 a year
- Full-time
- IT
- Employee discount
- Referral programme
9d
General Manager - Taunton
City West Country Ltd —Taunton
- Sales
- Employee assistance programme
Quick apply
10d
Diagnostic Technician
Marshall Motor Group —Taunton
- £43,597 a year
- Weekend availability
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Service Advisor
Rygor Auto —Westbury
- £29,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
People Advisor (trainee)
Rygor Group Ltd —Westbury
- £12.71 an hour
- Part-time
- Microsoft Office
- Human resources
- Organisational skills
- Health & wellbeing programme
- Annual leave
3d
Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton
Howards Motor Group —Taunton
- £26,523 - £32,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Parts Specialist - Howards Group
Howards Motor Group —Taunton
- £26,389 a year
- Weekend availability
- Sales
- Computer literacy
- Driving
Automotive Sales Executive
Waylands Automotive —Bristol
- £21,000 a year
- Weekend availability
- Communication skills
- Life insurance
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
HGV Class 1 Driver
Rygor Auto —Westbury
- £51,000 a year
- Full-time
- Customer service
- Driving
- Articulated lorry
- Health & wellbeing programme
- Annual leave
10d
Vehicle Technician/Mechanic
TrustFord —Trowbridge
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply
Senior Vehicle Technician/Mechanic
TrustFord —Bristol
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply
HGV & Plant Technician
Riverside Consultancy —Westbury
- Up to £42,000 a year
- Overtime
- Health & wellbeing programme
- Annual leave
Quick apply
1d
LCV Technician
Rygor Auto —Westbury
- Up to £18 an hour
- Overtime
- Maintenance
- Automotive diagnostics
- Health & wellbeing programme
- Annual leave

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Aftersales Support

SYNTEGON -
Bristol

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension

Qualifications

Engineering

Full job description

Company Description

Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.

We at Kliklok, a Syntegon company based in Bristol, UK, have been a global leader in secondary packaging machinery for over 50 years, serving industries such as bakery, snack, cereal, frozen and refrigerated foods, and confectionery. We design, manufacture, and deliver innovative cartoners, sleevers, and handling equipment worldwide, supported by our trusted global partners and dedicated service.

Become part of our team and apply now!

Job Description

The Aftersales Support Role is customer-facing for modernisation programmes, retrofit upgrades and supply of change parts and spares for packaging machines. You will assess customer enquiries, prepare commercially and technically informed quotations, working closely with aftersales support/technical (also working with the internal design engineers where needed), manage change part orders and Modernisation projects, and keep customers informed throughout delivery and installation.

Key responsibilities

Receive, log and prioritise customer enquiries about modernisations, upgrades and spare/change parts via phone, email and CRM.
Undertake initial assessment of enquiries to determine scope, urgency and whether a site survey or technical input is required.
Draft clear, accurate quotations including scope of work, parts lists, labour estimates, travel, lead times and commercial terms — liaise with engineering, production and purchasing to validate technical elements and costs.
Produce and maintain bills of materials (BOMs), part numbers and associated documentation for spare/change parts; ensure version control.
Assist with scheduling site surveys, installation and commissioning visits with field teams and customers.
Provide technical advice and product selection for spare parts and retrofit options; recommend cost-effective upgrade paths that meet customer requirements.
Support remote diagnostics, troubleshooting and ordering of parts to resolve machine downtime quickly; escalate complex issues to engineering teams.
Place and track parts orders with purchasing and suppliers; monitor lead times and logistics to meet customer expectations.
Support Service team with remote support and troubleshooting to reduce downtime, escalating complex technical issues to engineering or field service teams.
Maintain accurate quotation history, order documentation and customer communications.
Support sales teams and Hubs by capturing aftermarket opportunities through customer feedback and trends.

Qualifications

2-3 years of previous experience in a similar role.
Educational background in mechanics.
Engineering degree is highly appreciated.
Experience in customer facing roles in technical environments.

Additional Information

What we offer;

At Syntegon, you’ll have the space to grow and make an impact. You’ll work in an international environment with an informal culture and plenty of opportunities to develop yourself.

We believe work should be both rewarding and enjoyable. You’ll be part of an open-minded, supportive team where collaboration, growth, and new ideas are encouraged. Alongside this, we offer a competitive package of benefits to help you thrive both at work and in your personal life:

Competitive salary with regular reviews
25 days’ holiday plus bank holidays to recharge
Flexible working with annualized hours scheme
Generous pension scheme with Aviva
Life assurance of 7 x annual salary for peace of mind
Simply Health medical cashback plan for everyday healthcare costs
Income protection after 2 years’ service
Cycle to Work and Tech schemes to make life easier
Wellbeing support through Everymind at Work
A friendly, social culture with regular activities and the chance to grow your career in a global company with a local spirit

Quick apply

Refine Your Search

aftersales support jobs in alford, som

Aftersales Support

Service Advisor

Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton

People Advisor

Parts Supervisor - Bath KIA

General Manager - Taunton

Diagnostic Technician

Service Advisor

People Advisor (trainee)

Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton

Parts Specialist - Howards Group

Automotive Sales Executive

AC Technical Support Advisor

HGV Class 1 Driver

Vehicle Technician/Mechanic

Senior Vehicle Technician/Mechanic

HGV & Plant Technician

LCV Technician

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