Lead instructor Work, Jobs in Alfreton, Dby (with Salaries)

Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
10d
Regional HSEQ Compliance Auditor
Network Plus —Alfreton
- £45,000 - £55,000 a year
- Nights as needed
- Project management
Quick apply
Construction Instructor
Progression 2Work Limited —Nottingham
- £23,400 a year
- Full-time
- Working with children
- Mentoring
- Construction
- Free parking
- Annual leave
Quick apply
5d
MHE Instructor
CEVALogistics —Castle Donington
- Full-time
- Organisational skills
- Contracts
- Communication skills
- Annual leave
Instructor
Savage Martial Arts - Sheffield —Sheffield
- From £15 an hour
- Part-time
- First Aid Certification
- Driving
- Travel
- Store discount
- Employee discount
Quick apply
3d
Assistant Coach
Savage Martial Arts - Sheffield —Sheffield
- From £15 an hour
- Part-time
- Driving
- Travel
- Mentoring
- Store discount
- Employee discount
Quick apply
14h
Mat Pilates Instructor
Everlast Gyms+ —West Bridgford
- Anatomy knowledge
- Communication skills
- Teaching
- Employee discount
Quick apply
11d
Part time Alternative Provision Instructor
TeamSport —Sheffield
- £8.00 - £13.06 an hour
- Part-time
- Hybrid work
- IT
- Teaching
- Free parking
- Employee discount
5d
Laboratory Processing Manager
Eurofins UK Environment Testing —Sheffield
- Full-time
- Management
- Laboratory experience
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
9d
Personal Training Apprenticeship Level 3
CENTRAL YMCA APPRENTICESHIPS —Ashbourne
- From £240 a week
- Weekend availability
- Anatomy knowledge
- English
- First Aid Certification
- Gym membership
Quick apply
After School Club Instructor - Teaching
ComputerXplorers Sheffield South —Sheffield
- £16 - £25 an hour
- Part-time
- Working with children
- Travel
- IT
Quick apply
2d
Professional Skills Instructor/Mentor in Mental Health Nursing
University of Derby —Derby
- £32,260 - £41,689 a year
- Part-time
- English
- Administrative experience
- Maths
- Annual leave
- Employee assistance programme
Casual Coach - Health and Wellbeing
Nottinghamshire County Cricket Club —Nottingham
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- First Aid Certification
Placemaker Manager (Customer Service and Membership Manager)
Places for People —Maltby
- £30,452.24 a year
- Hospitality
- Sales
- Employee discount
2d
Textiles - Specialist Production Instructor (SPI) - Garment Manufacture
Ministry of Justice —Retford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Supervising experience
- Annual leave
6d
Warehouse Shift Manager - Gotham
XPO Logistics —Gotham
- £38,000 a year
- Rotating shift
- Management
- Supervising experience
- Continuous improvement
- Employee discount
Quick apply
Breakfast and Afterschool Club Manager - Chellaston Fields Spencer Academy
Junior Adventures Group UK —Derby
- £12.71 - £13.60 an hour
- Part-time
- Leadership
- School
- Paid training
- Employee discount
Quick apply
Supply Nursery Practitioner
Storal —Newark-on-Trent
- £12.71 - £13.30 an hour
- Part-time
- Teaching
- Employee discount
- Sick pay
Quick apply

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Regional HSEQ Compliance Auditor
Network Plus —Alfreton
This will involve auditing the onsite activities of the Network Plus Group, its subsidiaries businesses, the regional depots and in some cases will also include…
£45,000 - £55,000 a year
Quick apply
HSEQ Advisor
Network Plus —Walsall
H&S qualification e.g. NEBOSH General Certificate (or equivalent). Complete verification inspections and follow up on closure of findings/non-conformances.
£45,000 - £50,000 a year
Quick apply
6d

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Customer Care Co-Ordinator

Network Plus -
Alfreton

Quick apply

Job details

Permanent
£28,000 - £28,600 a year
10 days ago

Qualifications

Wastewater treatment
Communication skills

Full job description

Description

As a Customer Care Co-ordinator on our National Grid Electricity Distribution Contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will also be responsible for managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. In addition to the above, the role will support the wider team in understanding and analysing customer survey data and leading process improvements for the customer.

Key Responsibilities

You will lead any customer queries or complaints associated with delivery
You will log and chase for updates relating to any customer concerns ensuring they are dealt with within a timely manner
You will work with Supervisors and Colleagues to investigate the root causes of failings and work alongside our Customer Liaison Officer to help navigate better practices to avoid future issues of a similar nature.
You will report daily to Framework managers the current amount of outstanding enquiries or complaints to inform them of the teams performance.
You will lead the close out call activities to the customer to make sure they are 100% happy with the outcome of their query

Experience and Qualifications

Previous experience in a similar, customer focused role
Willingness to learn
Enthusiastic and self-motivated
Ability to lead and motivate others
Effective verbal and written communication skills with the ability to engage with Customers
Willingness to challenge processes and implement change where necessary
Ability to coach those working within your team and wider network
Ability to analyse data and understand how to make improvements which will have a positive impact on performance

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

lead instructor jobs in alfreton, dby

Customer Care Co-Ordinator

Regional HSEQ Compliance Auditor

Construction Instructor

MHE Instructor

Instructor

Assistant Coach

Mat Pilates Instructor

Part time Alternative Provision Instructor

Laboratory Processing Manager

Personal Training Apprenticeship Level 3

After School Club Instructor - Teaching

Professional Skills Instructor/Mentor in Mental Health Nursing

Casual Coach - Health and Wellbeing

Placemaker Manager (Customer Service and Membership Manager)

Textiles - Specialist Production Instructor (SPI) - Garment Manufacture

Warehouse Shift Manager - Gotham

Breakfast and Afterschool Club Manager - Chellaston Fields Spencer Academy

Supply Nursery Practitioner

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