1st line support Work, Jobs in Allesley, Wmd (with Salaries)

1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
14d
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Computer networking
- Work from home
12d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
4d
EPR Reporting Analyst
Lorax Compliance Ltd —Rugby
- From £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Support Analyst - 1st line (telephone)
Tetra Tech —Birmingham
- Customer service
- Communication skills
8d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
5d
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
4d
Debt caseworker
Citizens Advice —Birmingham
- £28,090 - £32,322 a year
- Hybrid work
- Annual leave
- Flexible schedule
11d
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
- Referral programme
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
2d
Product Operative Support
Corpay —Meriden
- Full-time
- In-person
- Communication skills
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Delegate Technology Manager (Event Agency) – Minimum 12 Month Contract
Premier UK Events Ltd —Leicester
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Information Controller
Strabag —Shirley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Pupil Support and Pastoral Mentor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Working with children
- Mentoring
- In-person
Quick apply
2d
Cover Supervisor
Avanti Schools Trust —Leicester
- £28,602 - £30,525 a year
- Full-time
- School
10d
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
8d

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1st Line NOC Engineer

Convergence Group -
Solihull

Quick apply

Job details

Full-time
£28,000 - £36,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

CCNA
LAN
WAN
Solarwinds
ServiceNow
Communication skills

Full job description

1st Line NOC Engineer – Kickstart Your Tech Career!

Are you passionate about technology and looking to build a career in telecoms? Join Convergence Group as a 1st Line NOC Engineer and be at the forefront of the action, solving real-world problems and growing your skills in an industry that keeps the world connected.

What it’s really like here

The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding.

Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.

What you’ll do:

Deliver top-notch customer service by resolving technical issues and keeping customers in the loop
Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like routers, switches, and Wi-Fi APs
Use tools such as Solarwinds and Extreme XIQ to track down problems
Manage incidents and request tickets on ServiceNow with precision, escalating to senior engineers when needed
Assist with hardware and vendor management, ensuring swift resolution of faults

What you’ll need to apply:

At least 1 years’ support experience in a busy, customer-focused service desk or NOC environment
Solid understanding of LAN/WAN technologies
A networking qualification like CCNA (or working towards it) is a big plus
Strong communication – clear, calm and customer-focused
Flexibility to work in our Solihull office on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis
Ability to obtain BPSS, SC, and NPPV3 clearance for this role

Perks of the role:

You'll bag a fantastic base salary of £28,000 - £36,000
33 days holiday (including bank holidays and it gets better!)
Private medical insurance, enhanced pension, income protection & life assurance
Learning and development? Absolutely!
Dog-friendly office - yes, really!

The nitty gritty:

Permanent position
Full-time, 37.5 hours per week, Monday to Friday (shifts of 7-3:30 / 9-5:30 & 10:30-7)
A requirement to work weekends on a rota basis but days off given in the week and overtime paid for additional hours
Office-based role

Who Are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Where A Players come to make a difference

If you like solving problems, learning fast and making a real impact - this one’s got your name on it. Apply now and shape the future of connectivity.

Quick apply

Refine Your Search

1st line support jobs in allesley, wmd

1st Line NOC Engineer

1st Line Service Desk Operative

IT 1st Line Support Apprentice

1st / 2nd Line IT Support Analyst

EPR Reporting Analyst

IT Support Analyst - 1st line (telephone)

Senior 1st Line Support Analyst

1st/2nd Line IT Support Analyst

Debt caseworker

Talent Advisor

IT Technician

IT Support Analyst

Product Operative Support

IT Support Technician

Actuarial Analyst - Analytics

Delegate Technology Manager (Event Agency) – Minimum 12 Month Contract

Information Controller

Pupil Support and Pastoral Mentor

Cover Supervisor

Claims Fraud Investigator - First Party

I want to receive the latest job alerts for 1st line support in allesley, wmd

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