Customer care specialist Work, Jobs in Allesley, Wmd (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
4d
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Yard Operative
EH Smith Builders Merchants Ltd —Coventry
- Full-time
- Microsoft Word
- Customer service
- Forklift
- Free parking
- Annual leave
Quick apply
8d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
1d
Student Coordinator
HCRG Care Group —Coventry
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
1d
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
12d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
9d
Lettings Negotiator
Connells Group —Coventry
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
12d
Dental Nurse
Bupa Dental Care —Coventry
- Employee assistance programme
- Employee discount
Quick apply
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
12h
Security & Wellbeing Services Manager
ISS Facility Services —Coventry
- Weekend availability
- Management
- Continuous improvement
- Communication skills
Quick apply
Progression Job Coach
Serco Plc —Birmingham
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Prescription Management Administrator
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Microsoft Office
- Employee discount
- Referral programme
12d
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Apprentice Data Engineer
West Midlands Combined Authority —Birmingham
- £26,761 - £29,624 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
4d

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customer care specialist jobs near allesley, wmd

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
4 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in allesley, wmd

Customer Experience Specialist

Customer Service Advisor

Yard Operative

Service Manager

Student Coordinator

Head of Branch Support

Investigator

Lettings Negotiator

Dental Nurse

Intelligence Analyst

Security & Wellbeing Services Manager

Progression Job Coach

1st/2nd Line IT Support Analyst

Prescription Management Administrator

Careers At Aspire UK

Metering Specialist

Customer Claims Specialist

Senior TechOps Generalist

Apprentice Data Engineer

Complaint Handler

I want to receive the latest job alerts for customer care specialist in allesley, wmd

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