Customer support representative Work, Jobs in Allestree, Dby (with Salaries)

Ambition Derby Hub Community Navigator Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Fraud Investigator
Capital One UK —Nottingham
- Full-time
- In-person
- Work from home
Field Sales Representative
Next Generation Home Improvements —Derby
- £35,000 - £85,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
18h
Shop Volunteer – Allestree
Save the Children UK —Derby
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
13d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Trading Team Manager
B&Q —Derby
- £33,000 - £36,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Sales Representative
Retail Innovation Group —Nottingham
- £25,251.00 - £25,251.59 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
5d
CSR (Customer Service Representative)
Boards Direct —Nottingham
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
Quick apply
13d
Customer Representative - Rugeley
Nationwide Building Society —Rugeley
- From £25,250 a year
- Part-time
- Customer service
- Banking
4d
Senior Customer Service Representative
XMA —Nottingham
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Work from home
- Employee discount
6d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Service Representative (CSR)
Innotech Digital & Display —Coalville
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Profit sharing
Quick apply
Direct Sales Representative
Next Generation Home Improvements —Lichfield
- £35,000 - £85,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
18h
Sales Canvasser
Ringtons —Chesterfield
- £25,620 - £35,000 a year
- Part-time
- Microsoft Word
- Customer service
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
12d
Area Sales Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- £101,400 a year
- Sales
- Bachelor's degree
- No degree
Quick apply
Accommodation Manager
Cloud Student Homes —Leicester
- £30,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
- Annual leave
Quick apply
Account Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- Hospital
- Bachelor's degree
- No degree
Quick apply
13d
Deputy Manager
Iceland —Mansfield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme

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customer support representative jobs near allestree, dby

Ambition Derby Hub Community Navigator Lead

Intuitive Thinking Skills Ltd
Derby

Quick apply

Job details

Full-time
£33,000 - £35,000 a year

Benefits

Company pension
Company events
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Numeracy
Project management
Organisational skills

Full job description

Job Description:

Job Description – Ambition Derby Service

Role: Ambition Derby Service Manager

Reporting to: Operations Manager

Accountable To: Head of Operations

Location: Ambition Derby Hub

Background

Intuitive Thinking Skills place a high value on the life experiences of individuals, regardless of their backgrounds. As such, all roles within the organisation are primarily focussed on fostering these experiences, supporting employees to thrive in whatever sector they are working in.

This emphasis on the skills of our workforce is primary to all other activities, as without a relevantly skilled, empowered and highly motivated workforce we will fail to support the needs and aspirations of our learners.

Job Purpose:

The Service Manager will take overall leadership and responsibility for our Ambition Derby Service, ensuring effective delivery and achievement of all the required outputs and outcomes including the management of the staff team. The development and enhancement of external relationships including with partners and other stakeholders is a core function in ensuring the retention of the contract and the identification of service improvements, new funding and new business opportunities.

The Service Managerwill play a key role in managing an integrated approach to the core functions of:

· Working with Cranstoun, other partners and Commissioners to adapt and improve services

· Managing and developing a team of Community Navigators and the Hub Administrator

· Managing KPI’S and Reporting

· Ensuring compliance with OFQUAL stipulations

· Understanding the marketplace

· Mapping locally available provision through existing directories and their own research

· Developing partnerships with existing provision providers, including developing referral pathways, support packages with appropriate processes

· Maintaining positive and pro-active relationships with partner organisations

· Establish a Derby frontline services steering group

· Identifying gaps in provisions

· Co-producing fluid service model to meet local needs

· Developing suitable methods, processes and mechanisms to fill the gaps in provision

· Integrating within Tier 3 Drug and Alcohol services to manage and maintain suitable referral numbers to the service.

· Involvement with innovation and development of the programme in response to changes in local provision, new trends, key issues, technological advancements

· Ensuring company compliance to national safeguarding standards.

· Production of information and marketing resources

· Co-ordinating and scheduling key meetings

· Working with Designated Safeguarding lead with Safeguarding matters

KEY DUTIES AND RESPONSIBILITIES

· To take the lead in the implementation and delivery of the new Ambition Derby Service

· To manage all aspects of performance and outcome, including the production of statistics, reports and analyses relating to contracts, highlighting any areas of under or over performance on activities and achievements

· Maintaining levels of Ambassador Individuals for the service to function and meet obligations to partners

· To ensure that routine and cyclical tasks are completed by assigned people

· To support the development and collation of the service evidence base through implementation of data collection structures, data collation, presentation, analysis and reporting of information.

· To liaise with partner agencies and others in building and maintaining effective relationships that support business growth and the collation of contract, performance and outcome information.

· To promote and support the mission, vision and values of the company at all times, providing a quality service and treating all those with whom they come into contact in a courteous and respectful manner.

· To be aware of and compliant with all company policies and procedures.

· Any other duties appropriate to the role as tasked by the board.

PERSON SPECIFICATION

Essential Criteria

· Experience of working within a multidisciplinary, multi-agency environment including the public, voluntary and private sector providers and commissioners.

· Demonstrate the ability to develop and maintain working relationships with a wide range of stakeholders including representatives of commissioners, purchasers, partner agencies and customers.

· Demonstrate project management skills and experience.

· Excellent organisational and interpersonal skills.

· Well-developed literacy and numeracy skills and a clear understanding of transactional analysis.

· Highly proficient in the use of software packages such as MS Dynamics, Microsoft Excel, PowerPoint and Word to interpret data and create presentations and/or reports of the highest standard.

· Hold a current driving licence and/or have access to a form of transport which will permit the applicant to meet the post requirements in full.

Desirable Criteria

· Knowledge of, and experience in delivering provision through excellent engagement methods, especially within a difficult to engage customer cohort.

· Ambitious and willing to be flexible regarding working times and locations.

· Able to develop staff and create and maintain positive team environments.

Personal Qualities

· Developing self-awareness

· Managing Yourself

· Continuing Personal Development

· Acting with Integrity

Working with Others

· Developing networks

· Working and leading within Teams

Managing Services

· Planning

· Managing resources

Targets and Outcomes

· Delivery of key output and outcome targets, ie commencements, completions, measurable cessation of negative behaviours, positive life changes ie job starts, volunteer placements etc.

Work Location: In person

Pay: £33,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in allestree, dby

Ambition Derby Hub Community Navigator Lead

Fraud Investigator

Field Sales Representative

Shop Volunteer – Allestree

Business Development Representative

Trading Team Manager

Sales Representative

JUNIOR SALES ADVISOR

Customer Support Representative

CSR (Customer Service Representative)

Customer Representative - Rugeley

Senior Customer Service Representative

JUNIOR SALES CONSULTANT

Customer Service Representative (CSR)

Direct Sales Representative

Sales Canvasser

Area Sales Manager, UK

Accommodation Manager

Account Manager, UK

Deputy Manager

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