(Generous salary plus car allowance plus Bonus)
Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.
This is a home-based role, with regular travel across North East and Scotland
Required experience/qualifications:
A background in sales, marketing, and/or communications
Previous experience managing a high-performing sales team
Confident in using various reporting processes
Experience analysing market and financial data, and presenting conclusions
Full UK driving licence
Responsibilities:
Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives
Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors
Strategic input into enquiry generation across the division
Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas
Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors
Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes
Maintain a good awareness of the market opportunities across the division
Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges
Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans
Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos
Support Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homes
Oversee social media activity for over 40+ care homes in the division.
Demonstrate a clear focus on quality and customer experience
Rewards and Benefits:
Generous salary
Competitive car allowance
Access to a range of retail and leisure vouchers
Free learning and development opportunities
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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