Team leader Work, Jobs in Almondsbury, Gls (with Salaries)

Team Leader
Serco Group —Bristol
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Admin Team Leader
ICON UK —Newport
- £40,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
Engagement Manager - Business Growth Team
NCC —Bristol
- £58,341 - £73,057 a year
- Call to connect
- Hybrid work
- Business development
- University
- Manufacturing
- Flexible schedule
Trading Team Manager
B&Q —Bristol
- £34,031.94 - £37,031.94 a year
- Part-time
- Customer service
- Team management
- Retail management
- Annual leave
- Employee assistance programme
Team Leader
Atlas Hotels —Newport
- £13.90 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
10d
Team Leader
Chef & Brewer - BRA_101 —Alveston
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Inventory System Lead - Private Hospital
Northwood Hospital —Stoke Gifford
- £27,000 a year
- Full-time
- Hospital
- Analysis skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
7d
Assistant Team Manager
South Gloucestershire Council —Kingswood
- £50,269 - £53,460 a year
- Full-time
- Supervising experience
- No degree
- Travel
- Annual leave
- Employee discount
Team Manager/Coach
Starfield United FC —Bristol
- Up to £1 a week
- Organisational skills
- Leadership
- Communication skills
- Free parking
Quick apply
Team Manager (Nights)
YeoValley —Blagdon
- £44,718.85 a year
- Night shift
- Leadership
- Free parking
Quick apply
Education Adviser - Early Years Team Manager
South Gloucestershire Council —Yate
- £55,534 - £60,390 a year
- Full-time
- Continuous improvement
- Driving
- Travel
- Annual leave
- Employee discount
8d
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Communications and Engagement Lead
Office for National Statistics —Newport
- £56,861 a year
- Part-time
- Hybrid work
- Presentation skills
4d
Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
12d
Replenishment Team Leader (P)
Bestway Group —Brislington
- Full-time
- Customer service
- Team management
- Leadership
- Annual leave
Quick apply
Team Leader - Venus, Bristol
Booker Group —Bristol
- £14.45 an hour
- Leadership
- Communication skills
- Time management
- Employee discount
Quick apply
9d
Team Lead - Housing Advice and Options
South Gloucestershire Council —Kingswood
- £40,777 - £44,075 a year
- Full-time
- Computer literacy
- Databases
- Analysis skills
- Annual leave
- Employee discount
8d
Urban Outfitters Team Leader - Bristol, UK
Urban Outfitters —Bristol
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Progression and Pastoral Lead
MUTI —Bristol
- £35,000 a year
- Part-time
- In-person
- Work from home
Quick apply
9d
Warehouse Team Leader
GXO Logistics —Bristol
- From £40,000 a year
- Rotating shift
- Microsoft Word
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme

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Team Leader

Serco Group -
Bristol

Apply Now

Job details

Full-time
£32,000 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance

Qualifications

Premises locking and securing procedures
Stock ordering
Patient appointment coordination
Microsoft Office Suite
Lock and unlock routines
Opening procedures
Customer support
Stock replenishment
Communication skills

Full job description

Job title: Team Leader

Salary: £32,000

Location: Serco operate in the following counties: Buckinghamshire, Hampshire, Hertfordshire, Somerset, Dorset, Wiltshire, Berkshire, Gloucestershire, Oxfordshire and Bedfordshire. The successful candidate will be required to work in this area of the country.

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).

Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

Key purpose

In this role you will manage a team of Site Co-ordinators (SC) ensuring all assessment centres in your area have appropriate reception cover. Ensure all assessments have the correct outcome recorded. Manage cancellations & customer wait times. Act as the local Health & Safety responsible person.

Structure and reporting relationship

Reporting Directly to the Regional Quality & Performance Manager.

Key accountabilities

Manage a team of site coordinators who will provide support to customers across a variety of activities.
Daily supervision of appointments ensuring all assessments are started within 30 minutes of the appointment time
Provide weekly/monthly performance updates on waiting times and cancellations.
Collaborate with RQPM and planning to recommend booking policy changes based on trends.
SPOC for contact centre where queries are raised by customers
Ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.
Manage the appointment arrivals board ensuring systems keep up to date and in good order.
Working with the scheduling team to ensure the Health Professionals’ diaries are fully managed with no empty appointments.
Provide widespread support to Health Professionals.
Act as the local Health and Safety contact e.g., responsible for ensuring DSE assessments are completed for any Serco staff based at the site.
Dependant on AC location take responsibility for opening and securely closing and making sure the site is safe.
Act as the Local Systems Administrator ensuring local systems issues are initially resolved, documented, and escalated to the Support desk if required
Complete 121’s with team member following Serco processes
Ensure team compliance for Serco essentials
Manage absence within your team using Serco Absence Management policy
Responsible for Wellbeing & Engagement within your team
Act as the local Health and Safety responsible person, in collaboration with the HSEQ function to ensure compliance to Serco Country Standard Operating Procedures applicable to the business i.e. Planned general inspections, Fire management, Display screen equipment, home working, Accident and investigation reporting etc.

Essential technical and professional skills, knowledge, and qualifications

You will be required to undergo and successfully gain a BPSS security clearance check to undertake this position.
Understanding of claimants needs and appropriately responding in a caring manner when required.
Excellent communication and interpersonal skills.
Excellent planning and organization skills.
Proficient in the use of Microsoft office packages.
Demonstrable influencing skills to support the delivery of an excellent customer experience.
Ability to maintain and develop working relationships.
Experience of working effectively in a customer facing environment.
Resilience and ability to deal with setbacks constructively and work to resolution of issues.
Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct.
Travel as required by the business to cover at alternate ACs (Assessment Centre) for absence.

What we offer

Up to 6% contributory pension scheme
Life insurance
25 days annual leave plus bank holidays. Options for annual leave purchase
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.

Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected]

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Refine Your Search

team leader jobs in almondsbury, gls

Team Leader

Admin Team Leader

Engagement Manager - Business Growth Team

Trading Team Manager

Team Leader

Team Leader

Inventory System Lead - Private Hospital

Assistant Team Manager

Team Manager/Coach

Team Manager (Nights)

Education Adviser - Early Years Team Manager

Customer Experience Team Leader (FTC)

Communications and Engagement Lead

Lead Contract Support Administrator

Replenishment Team Leader (P)

Team Leader - Venus, Bristol

Team Lead - Housing Advice and Options

Urban Outfitters Team Leader - Bristol, UK

Progression and Pastoral Lead

Warehouse Team Leader

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