Technical support Work, Jobs in Alsager, Chs (with Salaries)

Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
Quick apply
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
5d
Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
13d
Site Network - Technical Support
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Specialist
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
- Full-time
- Customer service
- English
- Windows
- Annual leave
1d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
2d
IT Assistant
Laurel Bank Surgery —Malpas
- £14 an hour
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
4d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
10d
1st Line Support Technician
CTRL-S LTD —Stockport
- £24,750 - £30,000 a year
- Full-time
- Azure
- Customer service
- IT
- Health & wellbeing programme
- Flexitime
Quick apply
3d
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Helpdesk Administrator
Cygnet Health Care Limited —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
8d
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Technical Support & Application Engineer UK (f/m/x)
OMICRON electronics —Stafford
- Full-time
- English
- Up to 25% travel
- Flexitime
IT Support Analyst
Charles River Laboratories —High Peak
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Sales
7d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
6d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
7d

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Technical Support (Telecoms) - 1st Line

Radius Limited -
Crewe

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Hospitality
Customer service
VoIP
Telecommunication

Full job description

Company Description

Radius is an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technological innovation, and we invite you along on this journey.

Job Description

We’re looking for a motivated, customer-focused individual to join our expanding support team. This is an entry-level role, ideal for anyone looking to begin their career in telecoms with clear progression opportunities. You’ll be the first point of contact for customers needing help with broadband and phone systems, gaining hands-on experience in logging and triaging support requests, solving common issues, and keeping users updated in a professional way. With the right attitude and commitment, you’ll have the chance to develop your skills and progress into more advanced technical roles.

Key Responsibilities

Be the first point of contact for inbound technical support via phone and ticketing system
Log and triage support tickets, capturing all relevant details
Resolve straightforward issues such as password resets, call routing queries and basic troubleshooting
Escalate more complex problems to 2nd Line Support with clear notes
Keep customers informed with regular updates on ticket progress
Monitor ticket queues to ensure quick responses and meet service levels

Qualifications

Skills & Experience

Confident communicator with a customer-first mindset
Enthusiastic about learning new technology (full training provided)
Logical thinker with good attention to detail
Comfortable speaking on the phone and explaining things simply
Reliable, proactive and eager to develop a career in telecoms

Desirable Qualifications (not essential)

Any experience in customer service (retail, hospitality, call centre, etc)
Interest in technology, broadband or mobile phones
Awareness of VoIP or broadband systems (training will be provided)

Additional Information

Benefits:

Pension plan
Life assurance
Employee fuel card scheme
Electric Vehicle salary sacrifice scheme
Employee assistance programme
24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
Time off for fertility treatment and in the event of pregnancy loss

A little bit about us...

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Quick apply

Refine Your Search

technical support jobs in alsager, chs

Technical Support (Telecoms) - 1st Line

VodafoneThree - Incident Specialist

Technical Support Advisor

Site Network - Technical Support

IT Specialist

Technical Support Engineer (Business to Business)

Service Co-ordinator - Helpdesk - 12 month FTC

First Line Technical Support

IT Assistant

1st line Service Desk Analyst

1st Line Support Technician

(Technical) Customer Service Advisor

2nd Line Support Analyst

Field Support Engineer - ITS

Helpdesk Administrator

Service Coordinator (Helpdesk)

Technical Support & Application Engineer UK (f/m/x)

IT Support Analyst

IT Support Engineer

IT Client Support Specialist

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