Location: Nelson, Lancashire (Scholefield Mill).
Hours: Part‑time (20–25 hours/week) with potential to grow.
Salary: £13–£15 per hour (experience dependent).
Company: Giatalia International Ltd
About Us
Giatalia International is a fast‑growing UK import and wholesale business specialising in modern dining furniture, media wall fires and a new product line of decorative wall panels launching soon. As our product range expands, we are strengthening our internal operations and looking for a highly capable Operations & Office Coordinator to become the backbone of our office.
This role is ideal for someone who thrives in a busy environment, enjoys responsibility, and wants to be part of a company that is scaling quickly.
The Role
You will play a central role in the day‑to‑day running of the business, supporting operations, admin, customer service, product onboarding, and supplier coordination. As we grow and bring in sales and marketing staff, you will be the key person managing the admin and operational workload that comes with that expansion.
This is a part‑time role with flexible long‑term options. Some candidates may prefer to remain part‑time permanently, while others may want to increase hours as the business grows. We are open to both. If workload increases significantly, an additional part‑time role may be added in the future.
Key Responsibilities
Order Processing & Office Admin
- Process customer orders accurately
- Create invoices and manage payment confirmations
- Handle customer queries, returns, and replacements
- Support warehouse coordination with picking labels and stock information
- Maintain organised digital and physical filing systems
Product Listings & Marketplace Management
- Create and update product listings on Facebook, Wayfair and eBay
- Upload product descriptions, dimensions, pricing, and images
- Assist with onboarding new product ranges
CGI & Image Editing (Essential)
- Create and edit product images using Photoshop or similar software
- Produce CGI‑style images for new products
- Improve existing product photos for website and marketplace listings
- Work with raw supplier images and enhance them for commercial use
(This is a key requirement — candidates must be confident in image editing and digital content creation.)
Supplier & Import Coordination
- Liaise with Chinese suppliers regarding production, packaging, and quality
- Ensure product quality standards are met before shipment
- Coordinate with freight forwarders on ETAs and delivery schedules
Operations & Compliance Support
- Assist with Health & Safety documentation
- Support fire risk assessment and asbestos management processes
- Maintain operational records and compliance files
Support for Future Sales & Marketing Team
- Manage the admin workload generated by new sales staff
- Prepare product data, price lists, specifications lists and documentation
- Assist with website content updates and marketing materials
About You
We’re looking for someone who is:
- Highly experienced with Microsoft Excel — formulas, data organisation, spreadsheets (this is essential)
- Skilled in Photoshop or similar image‑editing software
- Organised, reliable, and able to manage multiple tasks
- Confident communicating with customers and suppliers
- Experienced in admin, operations, or office coordination
- Comfortable working independently in a fast‑paced environment
- Familiar with e‑commerce platforms (Wayfair, eBay) — desirable but not required
- Import/export admin experience is a bonus but not essential
What We Offer
- Flexible part‑time hours (20–25 hours per week)
- Opportunity to grow into a full‑time role
- A varied and interesting workload
- A supportive environment where your contribution genuinely matters
- Career progression as the business expands and new departments are built
How to Apply
Please submit your CV along with a brief cover message explaining why you are suitable for this role.
Pay: £13.00-£15.00 per hour
Benefits:
Work Location: In person
